Complaint·June 2, 2022

On 06-02-2022 at 12:30 PM, Licensing Program Analyst (LPA) Avelina Martinez conducted an unannounced facility visit to deliver complaint findings. LPA Martinez met with Theresa Autencio and explained the purpose of today's visit. Throughout the course of the investigation, interviews and file reviews were conducted. LPA interviewed four out of 6 residents. Two residents did not want to be interviewed. Four residents reported feeling safe in the facility, and reported the facility was clean and sanitary. LPA Martinez inspected bathrooms, and there were no rug hazards. There is also a designated area for smoking, and residents are supervised when smoking. Additionally, four residents reported the food was good and prepared in a healthful manner. It was also reported by residents that the facility staff was washing their clothes. Moreover, residents reported staff treat them well and have no issues. Due to the above noted information, although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, and therefore the allegations are unsubstantiated. An exit interview was conducted, and a copy of this report was given to the facility.