complaint·January 18, 2022

...Continued from LIC 9099 On 09/28/2021, LPA Valerio met with previous Administrator Kevin Litterer and Clinical Lead Garret Winman due to a substantiated complaint (27-AS-20210923103802). Both individuals informed LPA they would not accept Resident 3 (R3) back because R3 reported City Creek Assisted Living to Community Care Licensing (CCL). "We already got in trouble for an illegal eviction, we mind as well not accept him back now." said by previous Administrator Kevin Litterer. LPA reminded individuals of Title 22 regulations and later agreed to take R3 back.  According to the hospital R3 was receiving care, the agency was told in October of 2021 R3 will not be allowed back due to needs being higher than City Creek can manage. On 11/15/2021, LPA Valerio interview new and current Administrator Caleb Summerhays. Administrator Caleb was not aware of R3 not coming back. Administrator stated that in the recent assessment done by City Creek Assisted Living, R3's wounds were not healed. On 1/14/2022, LPA Valerio interviewed the hospital where R3 is receiving treatment. The hospital stated R3 has healed and is ready to go back, but has yet to hear from City Creek Assisted Living and was unaware of the new management change. Administrator Caleb stated R3 will be welcome back and a new assessment will be conducted to ensure R3's needs can be met with R3's current condition before approving or denying admission. Based on all the information collected by the Department there is not a preponderance of evidence to prove the allegation occurred, therefore this allegation is UNSUBSTANTIATED.  Due to the above noted information, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, and therefore the allegations are unsubstantiated. Per California Code of Regulations (CCRs) - Title 22, Division 6, Chapter 8, no deficiencies cited.  Exit interview was held and a copy of report was given to Program Director Caleb Summerhays.