complaint·October 10, 2023

S1 said that E1 was present at the facility for one day to clean out a resident’s room while they were in the process of moving out. S1 said the resident moved out in mid-September 2022. S3 described E1 as a staff member. LPA Moleski reviewed an email sent by E1 on August 17, 2023 asking staff to deliver a billing agreement to a former resident. LPA Moleski interviewed seven residents’ responsible parties. Of these, responsible parties for R4, R6, R9, R10, R11, and R13 said they had been in contact with E1. The department has determined the following as it relates to the allegation that the facility allowed an excluded person to facilitate operations: Based on interviews and record review, the above allegation is SUBSTANTIATED. A finding that the complaint allegation is substantiated means that the allegation is valid because the preponderance of evidence standard has been met. This facility is being cited per 22 CCR Section 87355(e)(1). An immediate civil penalty in the amount of $100 per day for one day, for a total of $100, was assessed. An exit interview was held and a copy of this report and appeal rights were left with Banuve.