Complaint·July 21, 2025

Regarding the allegation that staff did not provide activities to residents in care, LPA Campbell spoke to R4 and R5. Both confirmed that the community offers many activities though R4 doesn't consider themselves a "joiner" and R5 predominantly plays card games. Both residents interviewed were able to confirm many of the activities on the event calendar have been offered to them. Regarding the allegation that staff did not report an incident to residents authorized representatives, LPA Campbell contacted emergency contacts for R1, R2 and R3.. Of the three emergency contacts and/or family members interviewed, F1, F2 and F3 reported that staff notified them when residents fell or were injured. Due to the above noted information, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, and therefore these allegations are UNSUBSTANTIATED. Per California Code of Regulations (CCRs) - Title 22, Division 6, Chapter 8,no deficiencies cited.  Exit interview was held and a copy of this report was given to Vandita Chand.