Complaint·October 6, 2023

The investigation also revealed that 3 out of 3 facility staff denies seeing any pest in the facility. It was learned that the facility is receiving pest control services from “California Pest Control.” The facility received services on 08/14/2023 from 4:55 to 5:45 PM, 08/29/2023 from 4:48-5:38 PM and 09/19/2023 from 3:21-3:34 PM. Per LPA Lee visit and tour of the facility on 09/26/2023 and today’s visit, LPA Lee did not observe any pest in the facility. Based on information provided through interviews and records reviewed, the allegation is deemed UNSUBSTANTIATED although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation staff do not keep the facility free from pests. Allegation: Staff are not providing adequate care and supervision to the residents. It was alleged that the staff are not providing adequate care and supervision for the residents. This investigation consisted of records reviewed, interviews with staff and residents. It was learned that 4 out of 5 residents has not witnessed any facility staff not providing adequate care and supervision to the resident. It was also learned that 4 out of 5 residents have no concerns regarding care and supervision. The investigation also revealed that 3 out of 3 facility staff denies not providing adequate care and supervision to the residents. Based on information provided through interviews and records reviewed, the allegation is deemed UNSUBSTANTIATED although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation staff are not providing adequate care and supervision to the residents.