Complaint·October 14, 2025

Additionally, interview with an officer from SPD, stated that resident (R1) did not disclose any details regarding the incident. Interview with resident (R1) could not recall the alleged incident of being sexually abused by facility staff. There is no evidence to prove this allegation occurred therefore the allegation is unfounded. This agency has investigated the complaint alleging staff sexually abused a resident. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened or is without a reasonable basis. Allegation: Staff do not assist resident with obtaining medical care It was alleged that facility staff do not assist residents with obtaining medical care. This investigation consisted of interviews with facility staff, residents in care, and records reviewed. On 10/7/2025 LPA Hughes conducted a visit to the facility, during the visit LPA interviewed 1 facility staff (S2) who stated that the facility provides transportation and scheduling to Medical appts for residents in care, facility staff (S2) stated that residents do not require outside transportation to medical appts. Interview with 2 out of 6 residents in care stated they have no concern with the facility providing assistance with obtaining medical care. During an additional interview, Resident (R3) confirmed that the facility assists residents with transportation to their medical appointments. LPA reviewed the facility Admissions Agreement for residents, which reflected that the facility does provide fee based transportation services for residents in care. There is no evidence to corroborate the allegation. Therefore, the allegation is unsubstantiated. Allegation: Staff do not provide resident with housekeeping It was alleged that staff do not provide residents with housekeeping. This investigation consisted of interviews with facility observation, and interviews with residents in care. On 10/7/2025 LPA Hughes toured the inside of the facility and observed the facility kitchen and dining room clean. On 10/14/2025 LPA Hughes conducted a visit to the facility and observed the facility bathrooms, bedrooms, dining room and kitchen area clean and sanitized. Interview with 3 out of 6 residents in care, expressed no concern with their bedrooms and bathrooms being cleaned regularly. There is no evidence to corroborate the allegation. Therefore, the allegation is unsubstantiated. Allegation: Staff do not provide resident with adequate clothing It was alleged that staff do not provide residents with adequate clothing. This investigation consisted of interviews with facility staff, residents in care, and records review. Interview with facility staff (S1) revealed that residents’ clothing is washed daily. Interview with 3 out of 6 residents reflected residents have no concerns with clothing in the facility. Additional review of the Facility Plan of Operation, does not specify that the facility is responsible for providing clothing to residents in care. There is no evidence to corroborate this allegation, therefore the allegation is unsubstantiated. The investigation revealed the preponderance of evidence standards have not been met; therefore, the above allegations are found to be UNSUBSTANTIATED . A finding that the complaint allegations are UNSUBSTANTIATED means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.