complaint·July 13, 2023

LPA interviewed 2 staff members and 1 one outside party who confirmed that an appointment is scheduled for 7/14/2023 to access problem with the air conditioning unit in hallway #1 to determine if it needs to be replaced or repaired. Once the visit is completed a copy of the invoice/service needs will be provided to CCL. LPA Allen conducted interviews with (5) five residents and they said that they are provided with nutritious meals and snacks throughout the day. There were 3 three menus available and alternate options available for the residents. LPA also observed documentation to shows if there is a special request for preparation of a food item it done in advance by the resident to ensure that their request is met. LPA toured the kitchen and there was a variety of food items available. There was a 7day supply of non-perishable food items and 5 days of perishable food items. The facility was toured inside and out and there were no health and safety concerns. Based on the interviews conducted with the 5 five resident, 4 four staff members, 1 outside party and documents reviewed the above allegations are Unsubstantiated. A finding of unsubstantiated means although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted where this report was discussed with Lisa Leak and a copy was provided with the appeal rights at the conclusion of the visit.