Public Record
Heritage Gardens
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About this facility
Operating details and county context
Operating details
- Capacity
- 64 residents
- Phone
- (909) 796-0219
- Address
- 25271 Barton Rd
- Licensed since
San Bernardino County context
297*CCLD
Total facilities
5.4*CCLD
Avg citations
9.0*CCLD
Avg visits
3.7*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
8 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2026
- 87465(c)(2)Type B
Based on observation, interview, and record review, the licensee did not comply with the section cited above by not administering medication at the prescribed times, and not signing after administering which poses a potential health, safety or personal rights risk to persons in care.
2025
- 87465(c)(2)Type A
Based on observation, interview, and record review, the licensee did not comply with the section cited above by not administering medication at the prescribed times, and not signing after administering which poses an immediate health, safety or personal rights risk to persons in care.
2024
- 87217(b)Type A
87217 Safeguards for Resident Cash, Personal Property, and Valuables(b)Every facility shall take appropriate measures to safeguard residents' cash resources, personal property and valuables which have been entrusted to the licensee or facility staff. This requirement is not met at evidenced by: The licensee did not comply with the section cited above by not safeguarding R1's personal property as R1's dresser/mirror and night stand were documented at missing.
- 87412(a)(12)Type B
Based on LPA file review, the licensee did not comply with the section cited above by: the facility did not maintain a health screening with tuberculosis results for staff #1 (S1), which poses/posed a potential health, safety or personal rights risk to persons in care.
2023
- 87406(a)Type B
(a) All individuals shall be residential care facility for the elderly certificate holders prior to being employed as an administrator. This requirement is not met by: Licensee did not comply with the regulation cite by Administrator Nava did not have an Administrator Certification, which poses an potential health, safety, and personal rights risk to persons in care
2022
- 87411(d)(4)Type A
87411.Personnel Requirements - General.(d) All personnel shall be given on the job training or have related experience in the job assigned to them. This training and/or related experience shall provide knowledge of and skill in the following, as appropriate for the job assigned and as evidenced by safe and effective job performance:(4) Knowledge required to safely assist with prescribed medications which are self-administered. This requirement was not met based on evidence by interview. The licensee did not comply with the section cited above by medication not being safely dispensed to the correct resident which poses an immediate health, safety or personal rights risk to persons in care.
- 87625(a)(1)(D)Type B
(a) The licensee shall be permitted to accept or retain a resident who has a manageable bowel and/or bladder incontinence condition under the following circumstances:(1) The condition can be managed with any of the following:(D) The use of incontinent care products. Based on interviews and record review, the licensee did not comply with the section cited above knowingly providing pull-up diapers that did not fit R1, and that were causing R1 pain. The diapers provided were not able to manage incontinent care correctly which poses an immediate health, safety, or personal rights risk to persons in care.
2021
- 87465(a)(5)Type B
Incidental Medical and Dental Care(a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (5) The licensee shall assist residents with self-administered medications as needed. This requirement is not met as evidenced by:Facility staff did not give topical treatment medication as prescribed for Resident 1. This poses a potential health, safety, and personal rights risk to person's in care.
Inspection record
29 visits on record since 2022. Most recent on 2026-04-17.
4 routine inspections, 22 complaint visits. 19 complaints on record, 3 of 19 substantiated.
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Inspection1 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Inspection1 Type ARead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Complaint1 Type ARead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Inspection1 Type BRead inspector’s narrative
- Other1 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Complaint1 Type ARead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
8 citations across the record on file
Nearby
Other licensed assisted living facilities in Loma Linda
FAQ
Common questions about this facility
Is Heritage Gardens licensed in California?
Yes, Heritage Gardens is currently licensed in California. It has been licensed since 1994.
How many citations does Heritage Gardens have?
Heritage Gardens has 8 citations on record: 3 Type A (more serious) and 5 Type B citations. It has received 29 visits (4 inspections, 22 complaint visits, 3 other visits).
When was Heritage Gardens last inspected?
Heritage Gardens was last inspected on April 17, 2026 (5 weeks ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Heritage Gardens?
Heritage Gardens is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 64 residents. It is located in Loma Linda, San Bernardino County, California.
How does Heritage Gardens compare to other assisted living facilities in San Bernardino County?
Heritage Gardens has 8 citations. The county average is 5.4 citations per facility. There are 297 assisted living facilities in San Bernardino County.
Does Heritage Gardens have any serious violations?
Heritage Gardens has 3 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Heritage Gardens had any complaint inspections?
Heritage Gardens has received 22 complaint-triggered inspections. 3 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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