Complaint·July 28, 2021

Licensing Program Analyst (LPA) Elecia Weathersby made an unannounced visit to the facility to commence a complaint investigation. LPA identified herself and discussed the purpose of the call and the elements of the above allegation with Wellness Director, Tammy Chavez. LPA conducted interviews with staff and several residents. Allegation #1 Resident belongings are taken. LPA Weathersby interviewed (3) staff members, and (1) resident regarding the above allegation. Staff members (S2), (S3) and resident (R1) confirmed that staff witnessed R2 consuming R1’s personal food. Staff also confirmed that R2 was scheduled to change rooms for several weeks, however had not been moved due to logistical reasons. LPA Weathersby determined that this was a violation of R1’s personal rights, as staff failed to respond timely to resolve the matter. Based on interviews conducted and evidence obtained, the allegations is SUBSTANTIATED. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met. California Code of Regulations are being cited and deficiencies noted on the attached LIC 9099D. An exit interview was conducted where this report and appeal rights were discussed. A copy of all reports and forms, LIC 9099D, and appeal rights were provided to Wellness Director Tammy Chavez during the exit interview.