Complaint·July 28, 2021

is being fed regularly. LPA observed R1 to have lunch sitting in front of the resident upon LPA’s entry. LPA also received confirmation from R2 that R2 is adequately fed. LPA could not find evidence to support the allegation of staff do not ensure that residents are adequately fed. Therefore, the allegation is UNFOUNDED. Regarding allegation #2 Staff does not treat resident with dignity or respect. LPA conducted interviews with staff and residents revealed that staff treat residents with dignity and respect. Staff denied any mistreatment of residents and R1 revealed that staff are not rude or disrespectful. R1 also disclosed that staff has never mistreated, abused, or harmed R1. LPA could not find any evidence to support the allegation of st aff do not treat residents with dignity or respect. Therefore, the allegation is UNFOUNDED. A finding that the complaint is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis. Therefore, the department had there dismissed the complaint. An exit interview was conducted, where a copy of this report was reviewed and provided to Melanie Niez, Administrator..