complaint·February 22, 2023

Based on the evidence gathered during the investigation, the above allegation is substantiated. A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. An exit interview was conduct were a copy of this report (LIC 9099), LIC 9099D, and appeal rights were discussed and provide. Allegation #2 “Staff locked the resident in a room". The RP alleged that R1 informed them they were locked in a room and unable to come out. LPA interview with the RP revealed that when they questioned R1 about wearing the same clothing, R1 stated they were locked in another room. LPA interview with the Licensee revealed that the Licensee denied that R1 was locked in a room. The finding is Unsubstantiated. There is no evidence or witnesses to corroborate the allegation. Allegation #3 “illegal Eviction” LPA interview with the RP revealed that R1 was never served with an eviction notice. However, the Licensee stated they would evict R1 when the RP mentioned their intentions to remove R1 from the facility. LPA interview with the Licensee revealed that they did not serve R1’s Power of Attorney (POA) with an eviction notice. The finding is Unsubstantiated. There is no evidence or witnesses to corroborate the allegation. Allegation # 4: “Resident is missing personal items”. The RP alleged that the RP decided to look for another place for R1 to live and told the Licensee that they would be picking R1 up on 11/5/2021. The RP alleged that the Licensee advised them that R1’s personal belongings needed to be out by noon 11/4/2021 or they would be donated. The RP further alleged that they arrived on 11/4/21 and all R1’s belongings were at the front door, and they were not allowed to go inside to ensure all of R1’s belongings were collected. LPA interview with RP revealed that when they arrived at the facility to pick up R1 and R1’s belongings, they were not allowed inside. The RP stated that the facility staff brought R1 and R1’s items out. The RP further stated that another relative of R1 contacted the License, and the Licensee returned additional items to R1. However, the RP stated that we were never allowed to retrieve R1’s items inside the facility. LPA interview with the Licensee revealed that they coordinated with R1’s POA on a date to move R1 out. The Licensee stated that the original date agreed upon did not work, but the Licensee did work out with the POA to move R1 out a day ahead of schedule. The Licensee stated that after R1 was moved, they found additional items of R1 and returned them to a relative of R1. The finding is Unsubstantiated. There is no evidence or witnesses to corroborate the allegation. A finding of Unsubstantiated means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted and copy of this report was provided.