Public Record
Best Care Guest Home
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About this facility
Operating details and county context
Operating details
- Capacity
- 14 residents
- Phone
- (909) 638-8871
- Address
- 817 S Oaks Avenue
- Licensed since
San Bernardino County context
297*CCLD
Total facilities
5.4*CCLD
Avg citations
9.0*CCLD
Avg visits
3.7*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
9 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2026
- 87468.1(a)(2)Type B
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. Based on observation and interviews, the licensee did not comply with section cited above by not ensuring Resident #1 (R1) was given appropriate medical services, which poses a potential health, safety or personal rights risk to persons in care.
2025
- 87465(c)(3)Type A
Based on record review, the licensee did not comply with the section cited above by not ensuring the date, time, dosage taken, and residents response was properly documented for Resident #4 (R4) PRN medication administration, which poses an immediate health, safety or personal rights risk to persons in care.
- 87465(h)(4)Type A
Based on record review, the licensee did not comply with the section cited above by not ensuring Resident #5 (R5) and Resident #6 (R6) centrally stored medication logs were maintained and updated, which poses an immediate health, safety or personal rights risk to persons in care.
- 87203Type A
87203 Fire Safety All facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire and panic. This requirement was not met as evidenced by: Based on observation and interviews, the Licensee did not comply with the regulation cited above by not ensuring to protect life and property against fire and panic. LPAs observed the side gate/perimeter fence gate that exits to the front yard with a locked pad lock. This poses an immediate health and safety risk to residents in care.
2023
- 87203Type A
Based on observation and interview, the licensee did not comply with the section cited above by securing the side gate in the backyard with a pad lock which poses potential health, safety or personal rights risk to persons in care.
- 87608(a)(3)Type B
Based on observation, interview andrecord review, the licensee did not comply with the section cited above by having Resident #12 (R12) half bed rail with no written order from R12's physician indicating the need for the postural support maintained in R12's facility record which poses a potential health, safety or personal rights risk to residents in care.
- 87303(d)Type B
Based on observation and interview, the licensee did not comply with the section cited above by not having a lamp in Resident #1 (R1) bedroom which poses a potential health, safety or personal rights risk to persons in care.
- 87303(e)(5)Type B
Based on observation and interview, the licensee did not comply with the section cited above by not having non-skid mats or strips in Room #2, Room #3 and Room #8 which poses a potential health, safety or personal rights risk to residents in care.
- 87465(h)(5)Type A
Based on observation, interview and record review, the licensee did not comply with the section cited above by pre-pouring 12 out of 12 residents whole day medication in a small container which poses an immediate health, safety or personal rights risk to residents in care.
Inspection record
13 visits on record since 2021. Most recent on 2026-01-14.
5 routine inspections, 6 complaint visits. 4 complaints on record, 2 of 4 substantiated.
- Complaint1 Type BRead inspector’s narrative
- Inspection2 Type ARead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Complaint1 Type ARead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Inspection2 Type A · 3 Type BRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
9 citations across the record on file
Nearby
Other licensed assisted living facilities in Ontario
FAQ
Common questions about this facility
Is Best Care Guest Home licensed in California?
Yes, Best Care Guest Home is currently licensed in California. It has been licensed since 2020.
How many citations does Best Care Guest Home have?
Best Care Guest Home has 9 citations on record: 5 Type A (more serious) and 4 Type B citations. It has received 13 visits (5 inspections, 6 complaint visits, 2 other visits).
When was Best Care Guest Home last inspected?
Best Care Guest Home was last inspected on January 14, 2026 (about 5 months ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Best Care Guest Home?
Best Care Guest Home is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 14 residents. It is located in Ontario, San Bernardino County, California.
How does Best Care Guest Home compare to other assisted living facilities in San Bernardino County?
Best Care Guest Home has 9 citations. The county average is 5.4 citations per facility. There are 297 assisted living facilities in San Bernardino County.
Does Best Care Guest Home have any serious violations?
Best Care Guest Home has 5 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Best Care Guest Home had any complaint inspections?
Best Care Guest Home has received 6 complaint-triggered inspections. 2 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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