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Inspection visit

complaint

BEST CARE GUEST HOMELicense 3618809911 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Staff #1 (S1) and Staff #3 (S3) interviews indicated that they are locking the front gate around 07:00 PM but the side gate is always open. However, during the facility visit on 07/13/2021, LPAs Weathersby and Brown observed a padlock in the side gate/perimeter fence gate. Moreover, during the visit on 07/13/2021, LPAs asked that S1 remove the lock and S1 complied. Moreover, during the facility visit today, 02/25/2025, LPA Brown will assessed immediate civil penalty of $500.00 for the CCR 87203 Fire Safety deficiency issued. Based on LPAs Weathersby and Brown’s observations and interviews, the preponderance of evidence standard has been met, and therefore the above allegation of staff not abiding by facility's fire clearance is found to be SUBSTANTIATED. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met. California Code of Regulations, (Title 22, Division 6 & Chapter 8) is being cited on the attached LIC9099D. An exit interview was conducted where this report, LIC9099, LIC9099D, LIC421BG and Appeal Rights were discussed and provided to staff Rosario Dalusong. The second allegation indicates that staff do not treat residents with dignity and respect. Seven (7) of eight (8) residents reported that staffs’ are treating them with dignity and respect. Three (3) of three (3) staff indicated that they always treat their residents with dignity and respect, and they did not witness a staff at the facility not treating residents with dignity and respect. During the facility visit on 07/13/2021, LPAs Weathersby and Brown observed staffs’ at the facility assisting residents and treating residents with dignity and respect. Based on interviews and observation, the allegation staff threatened resident (Allegation #1), and staff do not treat residents with dignity and respect (Allegation #2) are UNSUBSTANTIATED. A finding of unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted, where this report (LIC9099) was discussed and provided to staff Rosario Dalusong.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87203Type A

    87203 Fire Safety All facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire and panic. This requirement was not met as evidenced by: Based on observation and interviews, the Licensee did not comply with the regulation cited above by not ensuring to protect life and property against fire and panic. LPAs observed the side gate/perimeter fence gate that exits to the front yard with a locked pad lock. This poses an immediate health and safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the February 25, 2025 inspection of BEST CARE GUEST HOME?

This was a complaint inspection of BEST CARE GUEST HOME on February 25, 2025. 1 citation were issued: 1 Type A (serious).

Were any citations issued to BEST CARE GUEST HOME on February 25, 2025?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "87203 Fire Safety All facilities shall be maintained in conformity with the regulations adopted by the State Fire Marsha..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.