Public Record
Hacienda Living
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About this facility
Operating details and county context
Operating details
- Capacity
- 6 residents
- Phone
- (909) 271-2764
- Address
- 11412 Telephone Ave
- Licensed since
San Bernardino County context
302*CCLD
Total facilities
5.5*CCLD
Avg citations
9.0*CCLD
Avg visits
3.7*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
4 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
- 87465(a)(1)Type A
Arrange appropriate medical and dental care
(a) A plan for incidental medical...The plan shall encourage routine medical... and provide for assistance in obtaining such care, by compliance with the following:(1)The licensee shall arrange, or assist in arranging, for medical appropriate to the conditions and needs of residents..this requirement is not met as evidenced by: The Licensee did not comply with the section cited above by Staff did not make appropriate arranges to obtain R1 prescribed medications resulting in R1 not having medications on hand; which poses an immediate health, safety, and personal rights risks to persons in care.
- 87465(h)(2)Type A
Store centrally held medications in locked secure place
(h) The following...apply to medications which are centrally stored:(2)Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication; this requirement is not met as evidenced by: The licensee did not comply with the section cited above by LPA observed resident's medications stored unlocked in kitchen refrigerator; which poses an immedicate health, safety, and personal rights risks to persons in care.
- 87465(d)(3)Type B
Record dose details and resident medication response
(d)If the resident is unable to determine his/her own need for a prescription or nonprescription PRN medication...facility staff designated by the licensee, shall be permitted to assist the resident with self-administration provided; (3)The date and time the PRN medication was taken, the dosage taken, and the resident's response shall be documented and maintained in the resident's facility record. The Licensee did not comply with the section cited above by not maintaining a record of when all three (3) residents PRN medications were taken.
- 87468.1(a)(1)Type B
Dignity in personal relationships
Title 22, Division 6 Chapter 8 87468.1Personal Rights of Residents in All Facilities a)Residents in all residential care facilities for the elderly shall have all of the following personal rights:(1) To be accorded dignity in their personal relationships with staff, residents, and other persons. Based on interviews conducted, the licensee did not comply with the section cited above by not ensuring that resident #1 (R1) to be accorded dignity in their personal relationships with staff, residents, and other persons which poses a potential health, safety or personal rights risk to persons in care.
Inspection record
8 visits on record since 2022. Most recent on 2026-05-22.
2 routine inspections, 5 complaint visits. 4 complaints on record, 4 of 4 substantiated.
- Complaint2 Type A · 1 Type BRead inspector’s narrative
- Other1 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
4 citations across the record on file
Nearby
Other licensed assisted living facilities in Chino
FAQ
Common questions about this facility
Is Hacienda Living licensed in California?
Yes, Hacienda Living is currently licensed in California. It has been licensed since 2021.
How many citations does Hacienda Living have?
Hacienda Living has 4 citations on record: 2 Type A (more serious) and 2 Type B citations. It has received 8 visits (2 inspections, 5 complaint visits, 1 other visit).
When was Hacienda Living last inspected?
Hacienda Living was last inspected on May 22, 2026 (about 2 months ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Hacienda Living?
Hacienda Living is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in Chino, San Bernardino County, California.
How does Hacienda Living compare to other assisted living facilities in San Bernardino County?
Hacienda Living has 4 citations, which is below the county average of 5.5 citations per facility. There are 302 assisted living facilities in San Bernardino County.
Does Hacienda Living have any serious violations?
Hacienda Living has 2 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Hacienda Living had any complaint inspections?
Hacienda Living has received 5 complaint-triggered inspections. 4 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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