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Inspection visit

Complaint

HACIENDA LIVINGLicense 3618811513 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

Interviews with three(3) residents reveal that staff do speak to them in an appropriate manner. Regarding the allegation, Licensee does not ensure all staff are able to communicate with residents in care, interviews with the Administrator, three (3) staff, and three (3) residents reveal that staff are able to communicate with residents in care and there are no language barriers. Based on the Department's investigation the allegations mentioned in this report are Unsubstantiated. Unsubstantiated meaning that although the allegation(s) may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted where this report was discussed and a copy provided to Administrator Velazquez at the conclusion of the visit. Regarding the allegation, staff do not ensure the medications are centrally stored and secured at all times for residents in care, LPA observed medications for residents being stored in an unlocked kitchen refrigerator. Regarding the allegation, staff do not ensure residents medication records are properly maintained, review of three (3) resident medications records reveals that all three (3) residents take PRN medications. Staff stated that although the residents' PRN medication have been administered, there is no documented record of when the medication was taken, the dosage taken, and the resident's response. Based on the Department's investigation, the allegations are Substantiated. A finding that the complaint is Substantiated means that the allegation(s) are valid because the preponderance of the evidence standard has been met. An exit interview was conducted. Copies of reports (LIC9099, LIC9099C & LIC9099-D) were provided with appeal rights to Administrator Velazquez at the conclusion of the visit.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87465(a)(1)Type A

    Arrange appropriate medical and dental care

    (a) A plan for incidental medical...The plan shall encourage routine medical... and provide for assistance in obtaining such care, by compliance with the following:(1)The licensee shall arrange, or assist in arranging, for medical appropriate to the conditions and needs of residents..this requirement is not met as evidenced by: The Licensee did not comply with the section cited above by Staff did not make appropriate arranges to obtain R1 prescribed medications resulting in R1 not having medications on hand; which poses an immediate health, safety, and personal rights risks to persons in care.

  • 87465(h)(2)Type A

    Store centrally held medications in locked secure place

    (h) The following...apply to medications which are centrally stored:(2)Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication; this requirement is not met as evidenced by: The licensee did not comply with the section cited above by LPA observed resident's medications stored unlocked in kitchen refrigerator; which poses an immedicate health, safety, and personal rights risks to persons in care.

  • 87465(d)(3)Type B

    Record dose details and resident medication response

    (d)If the resident is unable to determine his/her own need for a prescription or nonprescription PRN medication...facility staff designated by the licensee, shall be permitted to assist the resident with self-administration provided; (3)The date and time the PRN medication was taken, the dosage taken, and the resident's response shall be documented and maintained in the resident's facility record. The Licensee did not comply with the section cited above by not maintaining a record of when all three (3) residents PRN medications were taken.

FAQ · About this visit

Common questions about this visit

What happened during the May 22, 2026 inspection of HACIENDA LIVING?

This was a complaint inspection of HACIENDA LIVING on May 22, 2026. 3 citations were issued: 2 Type A (serious) and 1 Type B.

Were any citations issued to HACIENDA LIVING on May 22, 2026?

Yes, 3 citations were issued (2 Type A, 1 Type B). The first citation was for: "(a) A plan for incidental medical...The plan shall encourage routine medical... and provide for assistance in obtaining ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.