complaint·November 1, 2022

The third allegation indicates staff did not meet resident's bathing needs. Interviews with S1, S2, S3, and S4 stated that when a resident is on hospice, hospice will take over bathing residents. S2 and S4 stated baths were being administered by hospice company. Interview with Bridge Hospice Executive Director stated baths were being provided per aid nurse notes. LPA review aide care notes from Bridge Hospice that stated complete bed baths were to be done every visit per instructions. The fourth allegation indicates facility is malodorous. LPAs Ibarra and Chitgian toured the facility , including a sample of resident rooms, common restrooms, activity room , and dining area. LPAs did not observe any foul odors. Interviews with S1 and S3 denied facility is odoriferous The fifth allegation indicates facility is not clean. LPAs Ibarra and Chitgian toured the facility, including a sample of resident rooms, common restrooms, activity room , and dining area. LPAs did not observe facility to be unclean. Interviews with S1 and S3 denied facility is not kept clean. Based on the information obtained, the allegations are UNSUBSTANTIATED. A finding of UNSUBSTANTIATED means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted, and a copy of this report was discussed and provided to Assistant Administrator Erika Montoya.