complaint·January 23, 2024

Interviews with the residents revealed that there were no known issues with medication not being dispensed as prescribed. Document review of the residents MARs records revealed that the resident’s medication is being documented appropriately. For allegation, Facility staff withheld food from resident: Interviews with the staff and the residents revealed that the residents are not being withheld food. The residents are served breakfast, lunch, dinner, and snacks throughout the day. The meals served include a mixture of fruits, vegetables, protein, and carbohydrates. If the residents are not full after a meal, additional food is available and offered until the resident is full. Document review of the facilities menu revealed that the facility offers a mixture of fruits, vegetables, protein, and carbohydrates three (3) times a day. The staff and the residents both denied that the residents are withheld food. For allegation, Facility staff withheld water from resident: Interviews with the staff and the residents revealed that the residents are not being withheld water. The residents are offered water throughout the day. The staff and the residents both denied that the residents are withheld water. For allegation, Facility staff is giving the residents alcohol: Interviews with the staff and the residents revealed that the residents on occasion are provided alcohol. The alcohol is only provided at resident’s request due to the resident having personal rights. During these occasions, it is usually during a holiday and or a celebration. The residents are only provided a small amount of alcohol. The staff only allows alcohol if the resident is not on a medication that will interact with the alcohol. For allegation, Facility staff is using a physical restraint on resident: Interviews with the staff and the residents revealed that the resident’s are not being physically restrained. The facility staff utilizes a gait belt to assist the residents with their transfers and mobility. The staff and the residents both denied that the residents are being physically restrained. Overall, there was not enough evidence to collaborate the allegations listed above. Based on evidence obtained during the investigation, the allegations listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC9099) was discussed and provided Administrator Teresa Baddeley, along with a copy of the appeal rights.