complaint·December 2, 2024

temperature is kept within the regulation requirements. Staff informed LPA if concerns about the temperature are brought to attention they will notify the Administrator; staff also informed LPA the only person to adjust the temperature is the Administrator. 1 out of the 3 staff informed LPA the thermostat is turned off in the morning to ventilate the facility, however it does not remain turned off all day, with their permission staff is able to adjust the temperature to accommodate all residents in care. Based on LPAs observations and interviews, the above allegation is Unsubstantiated. A finding that complaints are UNSUBSTANTIATED means although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted, and this report was discussed and provided to Administrator Doris Anderson