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Inspection visit

complaint

EXCELCARELicense 3664256101 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

LPA interviewed 3 staff, and 3 out of 3 staff informed LPA, Administrator removed R1's cable box because from their understanding R1 is not paying for the cable service, not paying rent, and the cable box belongs to Administrator. Based on the evidence gathered during the investigation, the above allegation is SUBSTANTIATED. A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. Title 22 regulations 87468.1 (3) from Personal Rights Division 6 Chapter 8 Article 08, is being cited on the attached LIC 9099 D. An exit interview was conducted where this report was discussed, along with LIC 9099D and a copy with appeal rights was provided to Administrator Dorris Anderson at the conclusion of the visit. Based on LPAs observations and interviews, the above allegation is Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted where this report was discussed and a copy was provided to Administrator Dorris Anderson at the conclusion of the visit.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1Type B

    87468.1 Personal Rights of Residents in All Facilities. (a)Residents in all residential care facilities for the elderly shall have all of the following personal rights:...(3)To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature, such as withholding residents’ money or interfering with daily living functions such as eating, sleeping, or elimination. This requirement is not met as evidence by Based on interviews, the licensee did not follow Personal Rights regulation for 1 out of 9 residents which, poses a potential Health, Safety, or Personal Rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the February 20, 2025 inspection of EXCELCARE?

This was a complaint inspection of EXCELCARE on February 20, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to EXCELCARE on February 20, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87468.1 Personal Rights of Residents in All Facilities. (a)Residents in all residential care facilities for the elderly ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.