complaint·September 24, 2021

and then facility staff immediately called an outside vendor to examine the bed. The outside vendor went into R1's room on October 7, 2021, inspected the bed, and determined that the bed was working properly but that caregivers needed to be shown how the bed functioned with a crank system. R1 was also offered the option of an upgraded, automatic, electric bed, but R1 declined this option and decided that the existing bed was acceptable. The Department also attempted to interview R1, but it was determined that they had passed away in December 2020. The Department's review of facility records revealed that an outside source vendor went to R1's room on October 7, 2020 to check on the functionality of R1's bed. After he examined the bed, it was then determined that the bed was functioning properly and that facility staff needed to be shown how to crank it up and down. After staff was shown how the bed functioned, there were no further service records with regard to R1's bed. Based on the evidence obtained from the complaint investigation, the allegation that resident's bed was in disrepair is found to be UNSUBSTANTIATED, meaning that there is not a preponderance of the evidence to find that the allegation is true. An exit interview was conducted with Mr. Prejusa and a copy of this report, a List of Confidential Names (LIC 811) and Licensee/Appeal Rights (FAS 9058 - FAS 01/16) were provided to him via the email address he provided to LPA; he expressed that he would send a confirmation email to LPA upon receipt of these documents.