Complaint·January 23, 2024

The responding officer interviewed and examined the resident’s facial appearance, noting no marks, no redness, and no bruises were present at the time of the interview. Based on the evidence obtained there was not a preponderance of evidence to prove the alleged violation occurred, therefore, the allegation was unsubstantiated. An exit interview was conducted with Caregivers Melisande Bauzon and Julius Sevilla, to whom a copy of this report, and Licensee/Appeals Rights (LIC 9058), were provided.