Skip to main content
ReadyRule homepageReadyRule

Inspection visit

complaint

MONA LIZALicense 3927002251 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 11/24/2025, Licensing Program Analyst (LPA) Albert Johnson arrived unannounced to this facility to conduct a complaint investigation. Based on a facility visit conducted by Ombudsman officials on November 20, 2025, at approximately 12:10 p.m., the facility was found to be without staff present. Ombudsman officials checked the premises and confirmed with R1 that S1 had left to go to the store. The facility was secured by the two Ombudsman officials during their visit. The Department was contacted regarding the situation, and law enforcement was notified; however, law enforcement was redirected to an emergency before a report could be made and subsequently left the scene. S1 returned to the facility at 1:02 p.m. and explained they needed to obtain important items. Substantiated

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87465(h)(5)Type B

    Incidental Medical and Dental Care Services.Each resident's medication shall be stored in its originally received container. No medications shall be transferred between containers. This requirement was not met as evidenced by observation and photos taken, the facility is pre-pouring medication 7 days in advance. This poses a potential health and safety risk to residents.

  • 1569.321(e)Type A

    HSC 1569.321(e)Basic services requirements: Every facility required to be licensed under this chapter shall provided at least the following basic services: Monitoring the activities of the residents while they are under the supervision of the facility to ensure their general health, safety, and well-being. This requirement was not met as evidence by a facility visit conducted by Ombudsman officials on November 20, 2025, at approximately 12:10 PM., the facility was found to be without staff present. This poses an immediate health and safety risks to resident in care.

  • 87303(a)(1)Type B

    87303 Maintenance and Operation(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement has not been met as evidenced by: Observation, LPA and staff observedThe facility grounds needs attention in the hallway floor transition piece is a trip risk and the roof is leaking in several spots. This violation posses a potential health and safety risk.

FAQ · About this visit

Common questions about this visit

What happened during the November 24, 2025 inspection of MONA LIZA?

This was a complaint inspection of MONA LIZA on November 24, 2025. 1 citation were issued: 1 Type A (serious).

Were any citations issued to MONA LIZA on November 24, 2025?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "Incidental Medical and Dental Care Services.Each resident's medication shall be stored in its originally received contai..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.