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Inspection visit

Complaint

PENINSULA REGENT (THE)License 4105083592 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Continued from page ONE Incident of 5/4/24 was documented and reported to licensing agency after client's family observed discoloration on client's arms and a skin tear. Upon facility's investigation, a staff was found to be responsible for handling client roughly, resulting in bruises and skin tear on client's arms. In addition, this staff did not respect client's wishes to rest instead of getting up for breakfast; she was perceived as rude and impatient when interacting with client. Facility terminated this staff on 5/15/24.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • Dignity in personal relationships

    PERSONAL RIGHTSResidents in all RCFEs shall have the personal right to be accorded dignity in their personal relationships with staff, residents, and other persons.This requirement was not met, as client #1 sustained an injury when a staff handled client in rough manner. Licensee failed to accord client the right to be treated with dignity and respect in relationship with staff, which posed a potential health, safety or personal rights risk to clients in care.

  • Right to sufficient care and qualified staff

    ADDITIONAL PERSONAL RIGHTSResidents in all RCFEs shall have the personal right to care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement was not met, as staff failed to respond to client's call alerts in a timely manner. Licensee failed to ensure that staff were sufficient in numbers and competency to respond to client's needs in timely manner. This posed a potential health, safety, or personal rights risk to clients in care.

FAQ · About this visit

Common questions about this visit

What happened during the September 27, 2024 inspection of PENINSULA REGENT (THE)?

This was a complaint inspection of PENINSULA REGENT (THE) on September 27, 2024. 2 citations were issued: 2 Type B.

Were any citations issued to PENINSULA REGENT (THE) on September 27, 2024?

Yes, 2 citations were issued (0 Type A, 2 Type B). The first citation was for: "PERSONAL RIGHTSResidents in all RCFEs shall have the personal right to be accorded dignity in their personal relationshi..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.