Sterling Court

Provide resident hot water for personal care

MAINTENANCE AND OPERATION...Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F and not more than 120 degree F.This requirement is not met, as hot water temperature tested in room 134 at 124 degrees F. Licensee failed to ensure that hot water twmperature is maintained within range of 105 to 120 degrees F, which poses an immediate health, safety or personal rights risk to clients in care.

Based on staff record review, the licensee did not comply with the section cited above in 1 out of 2 staff records reviewed, which poses an immediate health, safety or personal rights risk to persons in care.- Staff #2 has worked at facility since 8/2024 as a caregiver, but does not have criminal record clearance nor association with facility. Civil penalty of $500 is assessed for maximum of 5 days for initial violation.

Based on review of facility records, the licensee did not comply with the section cited above, as emergency disaster drills are not conducted quarterly. Instead, staff received training on disaster response in May, August and November 2024. This poses a potential health, safety or personal rights risk to persons in care.

Ensure hazardous items are locked and not unattended

Based on observation, the licensee did not comply with the section cited above, as cleaning liquid Resolve is stored in room 114, occupied by client #2. This poses an immediate health, safety or personal rights risk to persons in care.

(1) Four hours of training on the care, supervision, and special needs of those residents, prior to providing direct care to residents. The facility may utilize various methods of instruction, including, but not limited to, preceptorship, mentoring, and other forms of observation and demonstration. .(2) Four hours of training thereafter of in-service training per year on the subject of serving those residents.Based on staff record review, the licensee did not comply with the section cited above, as staff have not received hospice training, which poses a potential health, safety or personal rights risk to persons in care.

Health screening and fitness requirements

Based on staff record review, the licensee did not comply with the section cited above, as there are no health screenings on file for all staff, which poses a potential health, safety or personal rights risk to persons in care.

Printed in black type of not less than 12-point type size, on plain white paper. The print shall appear on one side of the paper only.Based on review of clients' records, the licensee did not comply with the section cited above, as admission agreements are printed on both sides of paper for 5 out of 5 resident files reviewed. This poses a potential health, safety or personal rights risk to persons in care.

Licensee responsibility for records confidentiality

87506 Resident Records: (c) All information and records obtained from or regarding residents shall be confidential.(1) The licensee shall be responsible for storing active and inactive records... The licensee... shall reveal or make available confidential information only upon the resident's written consent or that of his designated representative.Violation of this regulation is not met as evidence by: Based on information collected and interviews conducted, it was acknowledged by the Executive Director that the facility did not provide the authorized representitive resident documents because the facility wanted to seek legal counsel to ensure they can send all of R1's confidential records to the responsible party.