Public Record
Monteverde Manor
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About this facility
Operating details and county context
Operating details
- Capacity
- 6 residents
- Phone
- (650) 624-7624
- Address
- 3420 Fleetwood Drive
- Licensed since
San Mateo County context
208*CCLD
Total facilities
6.0*CCLD
Avg citations
8.1*CCLD
Avg visits
1.9*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
17 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2026
- 87405(a)Type A
Certified administrator requirements and substitute coverage
87405 Administrator - Qualifications and Duties (a) All facilities shall have a qualified and currently certified administrator...this requirement is not met as evidenced by the administrator's certificate has expired which poses an immediate health and safety risks to residents in care.
- 87303(e)(5)Type B
Use slip-resistant surfaces in bathing areas
- 87303(a)Type B
Maintain facility in clean, safe, sanitary condition
- 87303(e)(5)Type B
Use slip-resistant surfaces in bathing areas
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above LPA the shower/bathroom in room number 6 did not have a slip- resistant mat which poses/posed a potential health, safety or personal rights risk to persons in care.
- 87457(c)Type A
Complete admission suitability appraisal
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA observed R1, R2 and R3 pre-admission appraisals were incomplete which poses an immediate health, safety or personal rights risk to persons in care.
- 87463(a)Type B
Update reappraisal at required intervals
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA observed R4 and R5's reappraisals were incomplete which poses/posed a potential health, safety or personal rights risk to persons in care.
- 87405(a)Type B
Certified administrator requirements and substitute coverage
- 87303(a)Type B
Maintain facility in clean, safe, sanitary condition
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA observed the faucets in the kitchen and bathroom in room number 3 were loose which poses/posed a potential health, safety or personal rights risk to persons in car.
- 87303(e)(2)Type A
Provide resident hot water for personal care
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA observed the hot water temperature in the kitchen and bathroom was measured at 125- 138 degrees Fahrenheit. which poses an immediate health, safety or personal rights risk to persons in care.
2025
- 87303(e)(2)Type A
Provide resident hot water for personal care
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as he water temperature for the faucets used by residents were measured at 130- 160 degrees F which poses an immediate health, safety or personal rights risk to persons in care.
- 87463(a)Type B
Update reappraisal at required intervals
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above R1 and R4 were admitted in 2023 and there was no reappraisals in their records which poses/posed a potential health, safety or personal rights risk to persons in care.
- 87608(a)(3)Type A
Maintain physician order documentation in resident record
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above R1 and R3 have bed rail without a written order from a physician which poses an immediate health, safety or personal rights risk to persons in care.
- 87457(c)Type A
Complete admission suitability appraisal
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as R1, R2 and R4 did not have pre-admission appraisals which poses an immediate health, safety or personal rights risk to persons in care.
- 87633(a)(1)Type B
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above the facility is approved for 1 hospice and is currently caring for 2 which poses/posed a potential health, safety or personal rights risk to persons in care.
- 1569.625(b)(2)Type B
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as S2 did not complete the required annual training which poses/posed a potential health, safety or personal rights risk to persons in care.
- 1569.695(c)Type A
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as the facility did not have any documentation to proof that drills were conducted accordingly which poses an immediate health, safety or personal rights risk to persons in care.
2022
- 87506(c)(1)Type B
Licensee responsibility for records confidentiality
87506 Resident Records: (c) All information and records obtained from or regarding residents shall be confidential.(1) The licensee shall be responsible for storing active and inactive records... The licensee... shall reveal or make available confidential information only upon the resident's written consent or that of his designated representative.Violation of this regulation is not met as evidence by: Based on information collection and interviews conducted, it was indicated that the due to the pandemic and personal issues, the administrator has not had a chance to provide the responsible party with Resident's (R1's) documents.
Inspection record
9 visits on record since 2022. Most recent on 2026-04-29.
3 routine inspections, 2 complaint visits. 2 complaints on record, 1 of 2 substantiated.
- Other1 Type ARead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Inspection2 Type A · 3 Type BRead inspector’s narrative
- Inspection4 Type A · 3 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
17 citations across the record on file
Nearby
Other licensed assisted living facilities in San Bruno
FAQ
Common questions about this facility
Is Monteverde Manor licensed in California?
Yes, Monteverde Manor is currently licensed in California. It has been licensed since 2006.
How many citations does Monteverde Manor have?
Monteverde Manor has 17 citations on record: 7 Type A (more serious) and 7 Type B citations. It has received 9 visits (3 inspections, 2 complaint visits, 4 other visits).
When was Monteverde Manor last inspected?
Monteverde Manor was last inspected on April 29, 2026 (4 weeks ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Monteverde Manor?
Monteverde Manor is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in San Bruno, San Mateo County, California.
How does Monteverde Manor compare to other assisted living facilities in San Mateo County?
Monteverde Manor has 17 citations. The county average is 6.0 citations per facility. There are 208 assisted living facilities in San Mateo County.
Does Monteverde Manor have any serious violations?
Monteverde Manor has 7 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Monteverde Manor had any complaint inspections?
Monteverde Manor has received 2 complaint-triggered inspections. 1 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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