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Inspection visit

Complaint

MONTEVERDE MANORLicense 4156006631 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On April 26, 2022, Licensing Program Analyst (LPA) Komal Charitra conducted an unnannounced 10-day complaint visit regarding the above allegation. LPA met with Administrator, Dino Martin and explained the purpose of the visit. Regarding the allegation that the facility failed to provide authorized representative with resident's medical records, according to complainant, the resident (R1) passed away back in June of 2021 and the responsible party has been trying to obtain R1's medical records serval times but the facility failed to provide them. According to the Administrator, it was indicated that due to the pandemic and personal issues, he has not yet had a chance to provide the responsible party with R1's documents. Based on the information collected and interviews conducted, it was determined that the facility failed to provide authorized representative with resident's medical records. The preponderance of evidence standard has been met, therefore the above allegation is determined to be Substantiated. Deficiency of the Residential Care Elderly California Code of Regulations, Title 22, Division 6 is observed and cited on a LIC 9099D. Failure to correct the deficiencies may result in civil penalties. This report is reviewed and discussed with Dino Martin, a copy is provided with appeals rights.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87506(c)(1)Type B

    Licensee responsibility for records confidentiality

    87506 Resident Records: (c) All information and records obtained from or regarding residents shall be confidential.(1) The licensee shall be responsible for storing active and inactive records... The licensee... shall reveal or make available confidential information only upon the resident's written consent or that of his designated representative.Violation of this regulation is not met as evidence by: Based on information collection and interviews conducted, it was indicated that the due to the pandemic and personal issues, the administrator has not had a chance to provide the responsible party with Resident's (R1's) documents.

FAQ · About this visit

Common questions about this visit

What happened during the April 26, 2022 inspection of MONTEVERDE MANOR?

This was a complaint inspection of MONTEVERDE MANOR on April 26, 2022. 1 citation were issued: 1 Type B.

Were any citations issued to MONTEVERDE MANOR on April 26, 2022?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87506 Resident Records: (c) All information and records obtained from or regarding residents shall be confidential.(1) T..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.