Complaint·August 5, 2025

***********This report is amended 11/20/25************ LPA Jeung discussed incident of 7/22/25 with administrator. CCLD was notified of incident on 7/24/25 and a Report of Suspected Elder Abuse (SOC341) was submitted. An Unusual Incident Report was submitted to CCLD on 7/25/25 with an updated SOC341. Information provided initially states that client and caregiver were left unattended in van for 5 minutes. The later SOC341 states that they were left in van unattended for 28 minutes. Another statement provided by facility reports that after caregiver contacted facility to report that they were trapped alone in the van, staff were sent to client's apartment. The written reports of incident from facility fail to explain how client and caregiver were locked in the van unattended: van driver exited the vehicle without communicating with his passengers. Client is confined to wheelchair, and complained that he had difficulty breathing. LPA interviewed private caregiver of client #1, who was in the van with client on 7/22/25. Resident could not recall the incident. Based on information reported by and obtained from facility staff and witnesses, this allegation is substantiated. The preponderance of evidence standard has been met. Deficiency of the California Code of Regulations, Title 22 is cited on a following page.