The Stratford

Care and supervision as defined by statute and rules

BASIC SERVICESBasic services shall at a minimum include care and supervision as defined in Section 87101(c)(3) and HSC 1569.2(c).This requirement was not met, as staff failed to supervise client #1 on 7/22/25, when facility driver exited van, leaving client and private caregiver inside with no means to exit. In addition, when facility staff were notified that client was trapped inside the van, staff responded by going to client's apartment, instead of searching for the van. Licensee failed to ensure that client was supervised when staff left him in van for 28 minutes, which posed an immediate health, safety or personal rights risk to client in care.

Facility maintenance and healthful environment

PRSONAL ACCOMMODATIONS/SVCSThe following space & safety provisions shall apply to all facilities:The premises shall be maintained in a state of good repair and shall provide a safe and healthful environment.This requirement was not met, as room #J in Laurel Wing is observed with minimal clear pathway, which poses a potential health and safety risk. Papers and newspapers in and out of paper bags are strewn throughout room and furnishings, including on the bed, on furniture and on floor, restricting safe access in and around room.

Right to accept or decline care or services

PERSONAL RIGHTSResidents in all RCFEs shall have the right to receive or reject medical care or other services. This requirement was not met, as facility failed to follow their own policies and procedures regarding provision of assisted living services, which posed a potential health, safety or personal rights risk to residents in care.Residents' physicians were not consulted when facility assumed responsibility for medication management.