Public Record
Haven@22nd Avenue Assisted Living
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About this facility
Operating details and county context
Operating details
- Capacity
- 6 residents
- Phone
- (415) 519-1110
- Address
- 304 22nd Ave
- Licensed since
San Mateo County context
209*CCLD
Total facilities
6.0*CCLD
Avg citations
8.0*CCLD
Avg visits
1.9*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
7 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
- 87411(d)(1)Type B
87411 Personnel Requirements: (d) All personnel shall be given on the job training or have related experience in the job assigned to them. This training and/or related experience shall provide knowledge of and skill in the following, as appropriate for the job assigned and as evidenced by safe and effective job performance...(1) Principles of good nutrition, good food preparation and storage, and menu planning.Violation of this regulation is evidenced by: Based on records reviewed, the Licensee failed to provide training to the facility cook in relation to food preparation and proper food handling.
- 87303(a)Type B
Maintain facility in clean, safe, sanitary condition
87303 Maintenance and Operation: (a) The facility shall be clean, safe, sanitary and in good repair at all times...for the safety and well-being of residents, employees and visitors.Violation of this regulation is evidenced by: Based on the interview conducted, the Licensee admitted that on 12/8/22 the facility dogs bit a visitor because the facility staff failed to put the dogs away in a room prior to allowing visitors in.
- 87411(a)Type B
Facility personnel sufficiency and competence
87411 Personnel Requirements - General: (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs...Violation of this regulation is evidenced by: Based on record reviewed and interviews conducted, it was noted that the Licensee is the only one providing care to six residents. In addition, the Licensee acknoweldged she is short-staffed and is trying to hire more caregivers.
- 87468.1(a)(2)Type B
Safe, healthful, comfortable accommodations
87468.1 Personal Rights of Residents in All Facilities: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations...Violation of this regulation is evidenced by: Based on record revieed and interviews, the facility failed to check visitor's temperature on 12/8/22. In addition, according to the Licensee, it was acknowledged that the new staff were unaware to check visitor's temperature upon arrival.
- 87412(c)Type B
Document required staff training and orientation
87412 Personnel Records:(c) Licensees shall maintain in the personnel records verification of required staff training and orientation. Violation of this regulation is evidenced by:Licensee failed to provide hoyer lift training.
- 87203Type A
Maintain facilities for fire and panic safety
87203 FIRE SAFETY: All facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire and panic.Violation of this regulation is not met as evidenced by: Based on observations and information collected, the licensee did not compy with the section cited above, as the garage attic and backyard shed was being used by staff for sleeping, which poses an immediate health, safety, or personal rights risk to persons in care.
- 87307(a)(2)Type B
87307(a)(2)Personal Accommodation and Services: Living accommodations and grounds shall be related to the facility's function. The facility shall be large enough toprovide comfortable living accommodations and privacy for the residents, staff, and others who may reside in the facility. The following provisions shall apply… Resident bedrooms shall be provided which meet, at a minimum, the following requirements… No room commonly used for other purposes shall be used as a sleeping room for any resident. This includes any hall, stairway, unfinished attic, garage storage area, shed or similar detached building…Violation of this regulation is not met as evidence by: Based on LPA's observations and interviews conducted, it was indicated that there was 2 live-in staff members who utilized the attic as a sleeping area which poses a potential health, safety or personal rights risk to persons in care.
Inspection record
13 visits on record since 2022. Most recent on 2025-12-16.
5 routine inspections, 5 complaint visits. 3 complaints on record, 5 of 3 substantiated.
- InspectionNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Other1 Type BRead inspector’s narrative
- Complaint4 Type BRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- Other1 Type ARead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
7 citations across the record on file
Nearby
Other licensed assisted living facilities in San Mateo
FAQ
Common questions about this facility
Is Haven@22nd Avenue Assisted Living licensed in California?
Yes, Haven@22nd Avenue Assisted Living is currently licensed in California. It has been licensed since 2019.
How many citations does Haven@22nd Avenue Assisted Living have?
Haven@22nd Avenue Assisted Living has 7 citations on record: 1 Type A (more serious) and 6 Type B citations. It has received 13 visits (5 inspections, 5 complaint visits, 3 other visits).
When was Haven@22nd Avenue Assisted Living last inspected?
Haven@22nd Avenue Assisted Living was last inspected on December 16, 2025 (about 7 months ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Haven@22nd Avenue Assisted Living?
Haven@22nd Avenue Assisted Living is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in San Mateo, San Mateo County, California.
How does Haven@22nd Avenue Assisted Living compare to other assisted living facilities in San Mateo County?
Haven@22nd Avenue Assisted Living has 7 citations. The county average is 6.0 citations per facility. There are 209 assisted living facilities in San Mateo County.
Does Haven@22nd Avenue Assisted Living have any serious violations?
Haven@22nd Avenue Assisted Living has 1 Type A citation on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Haven@22nd Avenue Assisted Living had any complaint inspections?
Haven@22nd Avenue Assisted Living has received 5 complaint-triggered inspections. 5 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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