Public Record
Channing House
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About this facility
Operating details and county context
Operating details
- Capacity
- 264 residents
- Phone
- (650) 327-0950
- Address
- 850 Webster Street
- Licensed since
Santa Clara County context
258*CCLD
Total facilities
4.5*CCLD
Avg citations
9.4*CCLD
Avg visits
2.9*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
8 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2026
- 1569.695(f)(1)Type B
Based on statement from staff, the licensee did not comply with the section cited above, as 1 out of 3 stairwells does not have an evacuation chair in center stairwell of main tower building. This poses a potential health, safety or personal rights risk to persons in care.
- 87465(h)(2)Type A
Based on observation, the licensee did not comply with the section cited above, as Acetaminophen 500 mg is stored in room #339, and this resident is unable to self store/self administer medications, per MD. This poses an immediate health, safety or personal rights risk to persons in care.
- 87465(h)(4)Type B
Based on observation, the licensee did not comply with the section cited above, as staff write on Rx labels, which poses a potential health, safety or personal rights risk to persons in care.
- 87465(h)(6)Type B
Based on review of Centrally Stored Medications Records, the licensee did not comply with the section cited above, which poses a potential health, safety or personal rights risk to persons in care.OTC Senna & Rx acetaminophen filled 6/19/25 for room #104, OTC Tylenol 500 mg for room 112, Rx Mirapex filled 1/28/26 & Sanctura filled 2/6/26 for room #323, OTC Miralax & Rx Tylenol for room #263 not recorded on Centrally Stored Medications Records.
2025
- 87465(h)(5)Type A
87465 Incidental Medical and Dental Care (h) The following requirements shall apply to medications… (5) Each resident's medication shall be stored… No medications shall be transferred between containers.This requirement was not met as evidenced by: Based on interviews and records review, the facility staff did not ensure R1 was given the correct medication as staff was transferring multiple residents' medications at the same time from the originally received container/bubble packs to small cups.
- 87411(a)Type A
87411 Personnel Requirements – General (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs.This requirement was not met as evidenced by: The facility staff was not able to prevent resident (R1) from eloping the facility on two separate occasions on 02/03/2025. R1 has dementia, deemed not able to leave the facility unaccompanied, and was able to leave the facility unaccompanied in the morning and evening of 02/03/2025, which posed an immediate health, safety, or personal rights risk to persons in care.
2022
- 87468.1(a)(2)Type A
87468.1 (a)(2) Personal Rights of Residents in All Facilities(a)Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement was not met as evidenced by: Licensee did not ensure safe transferring or repositioning of resident R1. Resident R1 sustained a right arm fracture while in care. This possess an immediate safety risk to residents in care.
2021
- 87465(a)(1)Type A
87465(a)(1) Incidental Medical and Dental Care: The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This requirement was not met as evidenced by: Licensee did not seek timely medical care for R1 after R1 was found on the floor with a head injury and then was observed by staff to have vomited twice after the initial observation. 3 hours after staff initially found R1 on the floor, staff found R1 to have become non-responsive and then called 911 for R1, posing an immediate health risk to resident in care.
Inspection record
13 visits on record since 2022. Most recent on 2026-05-18.
4 routine inspections, 3 complaint visits. 3 complaints on record, 1 of 3 substantiated.
- Inspection1 Type A · 3 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Other1 Type ARead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- Other1 Type ARead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- Complaint1 Type ARead inspector’s narrative
- Complaint1 Type ARead inspector’s narrative
8 citations across the record on file
Nearby
Other licensed assisted living facilities in Palo Alto
FAQ
Common questions about this facility
Is Channing House licensed in California?
Yes, Channing House is currently licensed in California. It has been licensed since 1993.
How many citations does Channing House have?
Channing House has 8 citations on record: 5 Type A (more serious) and 3 Type B citations. It has received 13 visits (4 inspections, 3 complaint visits, 6 other visits).
When was Channing House last inspected?
Channing House was last inspected on May 18, 2026. California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Channing House?
Channing House is a Continuing Care Retirement Community (CCRC), which provides a continuum of care from independent living to skilled nursing with a licensed capacity of 264 residents. It is located in Palo Alto, Santa Clara County, California.
How does Channing House compare to other assisted living facilities in Santa Clara County?
Channing House has 8 citations. The county average is 4.5 citations per facility. There are 258 assisted living facilities in Santa Clara County.
Does Channing House have any serious violations?
Channing House has 5 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Channing House had any complaint inspections?
Channing House has received 3 complaint-triggered inspections. 1 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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