Complaint·October 26, 2022

During review of R1's bank statements and financial records, no other charges to resident's account were noted to be suspicious in nature. In review of audited bank statements of resident and facility accounts, no deposits of residents' withdrawn funds were noted in the facility's statements. In interviews with residents' responsible parties, responsible parties noted that they pay board and care directly to licensee via checks or online payments. Although the licensee did raise some residents’ B&C rate – responsible parties were given requisite advance notice. Responsible parties indicated that no one sends monies to the facility, for resident’s personal and incidental expenditures. All interviewees indicated the licensee does not handle resident’s monies. Based on information from interviews conducted with staff and residents, and records reviewed, although the allegation listed above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is UNSUBSTANTIATED . No deficiencies cited under Title 22. Report was reviewed with and signed by Administrator Isabel Eslava and a copy was provided.