Skip to main content

Inspection visit

Routine inspection

CARLTON PLAZA OF SAN JOSELicense 4352007272 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analysts (LPAs) Steve Chang conducted an unannounced annual inspection visit and met with Executive Director (ED) Shantela Yadao. LPA reviewed 5 resident files and 5 staff files. LPA toured the facility inside and out with ED. LPA observed license, ADM Certificate, and personal rights posters in the facility. LPA toured the first floor. LPA inspected the lobby, living room, common restrooms, dining room, kitchen, laundry room, and resident rooms. LPA toured the second floor. LPA inspected the activity rooms, chemical storage room, nurse room, salon room and resident room. LPA toured the third floor. LPA inspected activity room, game room, laundry room, and resident rooms. The facility has a incident at 3:00AM today. The faucet of room 327 was broken. The water came out, room #327, #329, #330, #328, nurse office in the second floor and room #115 at the first floor are affected. The facility fixed the issue this morning. The affected rooms are got dried. LPA checked all the affected rooms, and they are without problems. The affected rooms are waiting to dry. ED stated they should be fine and recover back to normal around noon time today. The room temperature of the facility was at 72 degree F. The temperature of the refrigerator was observed at 40 degree F, and the temperature of the freezer was at 0 degree F. Hot water was measured at 106 degree F. Medication room and medication carts were observed locked. Chemical rooms was observed locked. Knives closet was observed locked. Continue on LIC809-C. Page 1 of 2. Fire extinguisher was serviced on 08/15/2024. The facility was equipped with fire alarm system, smoke and carbon monoxide detectors. Fire alarm system was tested and was working fine. Carbon monoxide detector was observed running out of battery, the facility fixed it before LPA finished the inspection. LPA tested the door delay opening for the memory care unit and it was working fine. The memory care unit backyard and assisted living unit back yard were inspected. Both have the delay opening gates. Deficiencies noted today. See LIC809-D An exit interview was conducted with ED. This report was provided to ED to review. A copy of this report was provided to ED. Page 2 of 2.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87412(a)(11)Type B

    Based on record review, the licensee did not comply with the section cited above in that 2 out of 5 staff files were observed without health screen form which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87465(h)Type B

    Based on record review, the licensee did not comply with the section cited above in that 1 out 5 resident files was observed the centrally stored medications form inaccurate and not maintained up to date which poses/posed a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the September 12, 2024 inspection of CARLTON PLAZA OF SAN JOSE?

This was a inspection inspection of CARLTON PLAZA OF SAN JOSE on September 12, 2024. 2 citations were issued: 2 Type B.

Were any citations issued to CARLTON PLAZA OF SAN JOSE on September 12, 2024?

Yes, 2 citations were issued (0 Type A, 2 Type B). The first citation was for: "Based on record review, the licensee did not comply with the section cited above in that 2 out of 5 staff files were obs..."

What type of inspection was this?

This was a inspection inspection. inspection inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.