Public Record
Carlton Plaza of San Jose
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About this facility
Operating details and county context
Operating details
- Capacity
- 183 residents
- Phone
- (408) 972-1400
- Address
- 380 Branham Lane
- Licensed since
Santa Clara County context
258*CCLD
Total facilities
4.5*CCLD
Avg citations
9.4*CCLD
Avg visits
2.9*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
3 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2025
- 87464(F)(1)Type A
87464 Basic Services(f) Basic services shall at a minimum include:(1) Care and supervision as defined in Section 87101(c)(3) and Health and Safety Codesection 1569.2(c).This requirement is not met as evidenced by: Based on interview and record reviewed, The facility did not provide the necessary care and supervision to resident R1 and R2 to meet R1 and R2's care needs and leading to R1's multiple falls and sustained head injury which poses/posed an immediate Health, Safety risk to persons in care.
2024
- 87412(a)(11)Type B
Based on record review, the licensee did not comply with the section cited above in that 2 out of 5 staff files were observed without health screen form which poses/posed a potential health, safety or personal rights risk to persons in care.
- 87465(h)Type B
Based on record review, the licensee did not comply with the section cited above in that 1 out 5 resident files was observed the centrally stored medications form inaccurate and not maintained up to date which poses/posed a potential health, safety or personal rights risk to persons in care.
Inspection record
22 visits on record since 2021. Most recent on 2026-05-20.
4 routine inspections, 10 complaint visits. 10 complaints on record, 1 of 10 substantiated.
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Complaint1 Type ARead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Inspection2 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
3 citations across the record on file
Nearby
Other licensed assisted living facilities in San Jose
FAQ
Common questions about this facility
Is Carlton Plaza of San Jose licensed in California?
Yes, Carlton Plaza of San Jose is currently licensed in California. It has been licensed since 1999.
How many citations does Carlton Plaza of San Jose have?
Carlton Plaza of San Jose has 3 citations on record: 1 Type A (more serious) and 2 Type B citations. It has received 22 visits (4 inspections, 10 complaint visits, 8 other visits).
When was Carlton Plaza of San Jose last inspected?
Carlton Plaza of San Jose was last inspected on May 20, 2026. California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Carlton Plaza of San Jose?
Carlton Plaza of San Jose is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 183 residents. It is located in San Jose, Santa Clara County, California.
How does Carlton Plaza of San Jose compare to other assisted living facilities in Santa Clara County?
Carlton Plaza of San Jose has 3 citations, which is below the county average of 4.5 citations per facility. There are 258 assisted living facilities in Santa Clara County.
Does Carlton Plaza of San Jose have any serious violations?
Carlton Plaza of San Jose has 1 Type A citation on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Carlton Plaza of San Jose had any complaint inspections?
Carlton Plaza of San Jose has received 10 complaint-triggered inspections. 1 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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