Public Record
Pronto Care Home
Is this your facility?Correct anything the record gets wrong or is out of date.
Researching this facility professionally?Book a 15-minute call
About this facility
Operating details and county context
Operating details
- Capacity
- 6 residents
- Phone
- (408) 226-9838
- Address
- 771 Pronto Drive
- Licensed since
Santa Clara County context
258*CCLD
Total facilities
4.6*CCLD
Avg citations
9.5*CCLD
Avg visits
2.9*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
6 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2026
- 1569.626(a)(2)Type A
Based on record review, the licensee did not comply with the section cited by not ensuring that staff 1 (S1) 8 hours of in-service training per year on the subject of serving residents with dementia. Based record review 4 out of 5 resident has dementia, which poses an immediate health, safety or personal rights risk to persons in care.
- 87463(a)Type B
Update reappraisal at required intervals
Based on record review, the licensee did not comply by not ensuring that 4 out of 5 residents who have dementia are appraised once every 12 months. The appraisal for 3 out of 5 was dated 2017 and 2018, 2023, and 2024, 2022, & 2 out of 5 does not have any appraisal on record, which poses potential health, safety or personal rights risk to persons in care.
- 87470(a)(2)(A)Type A
Based on observation the licensee did not comply with the section cited above by not ensuring that the toilet bowl has no visible brown residue below the water line and shower area is is sanitary which poses an immediate health, safety or personal rights risk to persons in care.
2025
- 87465(h)Type B
Apply centrally stored medication safeguards
Based on record review, the licensee did not comply with the section cited above in that 3 out of 3 residents' central stored medication forms were observed inaccurate which poses/posed a potential health, safety or personal rights risk to persons in care.
2024
- 87303(a)(1)Type A
Keep bath, laundry and kitchen floors clean
Based on observation the licensee did not comply with the section cited above in 2 of 2 maintenance requirement. The licensee did not ensure the sanitary condition of the bathroom and 2 resident's bedroom are free from the smell of urine, which poses an immediate health, safety or personal rights risk to persons in care.
- 87463(a)Type B
Update reappraisal at required intervals
Based on record review the licensee did not comply with the section cited above in 2 out of 3 resident does not have an updated appraisal needs and services plan, which poses/posed a potential health, safety or personal rights risk to persons in care.
Inspection record
5 visits on record since 2022. Most recent on 2026-04-21.
4 routine inspections.
- Inspection2 Type A · 1 Type BRead inspector’s narrative
- Inspection1 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Inspection1 Type A · 1 Type BRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
6 citations across the record on file
Nearby
Other licensed assisted living facilities in San Jose
FAQ
Common questions about this facility
Is Pronto Care Home licensed in California?
Yes, Pronto Care Home is currently licensed in California. It has been licensed since 2004.
How many citations does Pronto Care Home have?
Pronto Care Home has 6 citations on record: 3 Type A (more serious) and 3 Type B citations. It has received 5 visits (4 inspections, 1 other visit).
When was Pronto Care Home last inspected?
Pronto Care Home was last inspected on April 21, 2026 (6 weeks ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Pronto Care Home?
Pronto Care Home is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in San Jose, Santa Clara County, California.
How does Pronto Care Home compare to other assisted living facilities in Santa Clara County?
Pronto Care Home has 6 citations. The county average is 4.6 citations per facility. There are 258 assisted living facilities in Santa Clara County.
Does Pronto Care Home have any serious violations?
Pronto Care Home has 3 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Next steps for this record
If this is your facility,and correct anything the record gets wrong. Free.
Researching professionally?Book a 15-minute calland we will walk through what we have on file.