Follow-up·December 11, 2020

On 12/11/20 Licensing Program Analyst (LPA) Ryker Heberle, Regional Manager (RM) Vivien Helbling, and Program Clinical Consultant (PCC) Helen Shi conducted a technical assistance tele-visit via Facetime. LPA, RM, and PCC met with facility Executive Director Brisa Romero (Admin). Admin gave Licensing a tour of the facility, including the entry courtyard, main hallway, communal dining area, shower rooms, isolation area, 2 resident rooms, 2 public bathrooms, staff break room, laundry room, back courtyard and TV room Facility nurse demonstrated donning and doffing procedure for entry into isolation area The department observed residents participating in various activities in the communal dining area, residents appeared healthy and well groomed. The department interviewed two residents, who were both in good spirits. Residents in dining room were not observed to be wearing masks. PCC made the following recommendations: Remind residents to wear masks outside of rooms Request LVN to emphasize seal test and use of hand sanitizer during donning and doffnig procedure Put up hand washing posters in resident bathrooms No deficiencies were cited on this tele-visit. Exit interview conducted. This report was reviewed with Executive Director Brisa Romero and an electronic copy was provided for signature on 12/11/2020