Public Record
Palm Villas, Campbell
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About this facility
Operating details and county context
Operating details
- Capacity
- 48 residents
- Phone
- (408) 559-8301
- Address
- 3333 South Bascom Avenue
- Licensed since
Santa Clara County context
258*CCLD
Total facilities
4.5*CCLD
Avg citations
9.4*CCLD
Avg visits
2.9*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
3 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2025
- 87463(a)Type B
87463 Reappraisals (a) The pre-admission appraisal,... shall be updated in writing as frequently as necessary ... to note significant changes in condition,... to keep the appraisal accurate. ...This requirement was not met as evidenced by; Based on records reviewed and interviews,CD stated the changes implemented to address R2’s agressive behaviors are not reflected on R2’s Needs and Services Plan. ADM acknowledged she did not update the care plan. 1 of 2.
2023
- 87468.1(a)(11)Type B
87468.1(a)(11) - Personal Rights of Residents in All Facilities - (11) To have their visitors... permitted to visit privately during reasonable hours and without prior notice.. This requirement was not met as evidenced by: Based on interviews and records review, the facility restricted visitation from 12/21/2022 to 12/28/2023 for family members of residents. This presented a potential risk to the health and safety of residents in care.
2020
- 87468.1(a)(2)Type A
87468.1(a)(2) Personal Rights - To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement was not met as evidenced by: A resident that had been transferred out of the facility as late as 10/19/20 was not placed under quarantine upon readmission to the facility.
Inspection record
24 visits on record since 2021. Most recent on 2025-12-04.
4 routine inspections, 10 complaint visits. 9 complaints on record, 1 of 9 substantiated.
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Other1 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Other1 Type ARead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
3 citations across the record on file
Nearby
Other licensed assisted living facilities in Campbell
FAQ
Common questions about this facility
Is Palm Villas, Campbell licensed in California?
Yes, Palm Villas, Campbell is currently licensed in California. It has been licensed since 2012.
How many citations does Palm Villas, Campbell have?
Palm Villas, Campbell has 3 citations on record: 1 Type A (more serious) and 2 Type B citations. It has received 24 visits (4 inspections, 10 complaint visits, 10 other visits).
When was Palm Villas, Campbell last inspected?
Palm Villas, Campbell was last inspected on December 4, 2025 (about 6 months ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Palm Villas, Campbell?
Palm Villas, Campbell is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 48 residents. It is located in Campbell, Santa Clara County, California.
How does Palm Villas, Campbell compare to other assisted living facilities in Santa Clara County?
Palm Villas, Campbell has 3 citations, which is below the county average of 4.5 citations per facility. There are 258 assisted living facilities in Santa Clara County.
Does Palm Villas, Campbell have any serious violations?
Palm Villas, Campbell has 1 Type A citation on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Palm Villas, Campbell had any complaint inspections?
Palm Villas, Campbell has received 10 complaint-triggered inspections. 1 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
Next steps for this record
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