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Inspection visit

complaint

PALM VILLAS, CAMPBELLLicense 4352023011 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

LPA asked S1 if they were allowing visitation within resident rooms at the facility. S1stated that visitation is largely restricted to the outdoor visitation area in the courtyard and the indoor visitation area located next to the facility office. LPA informed S1 that visitation shall not be restricted in any capacity, and that family members shall be permitted to visit loved ones within resident room and facility common areas. Deficiency cited, see 9099-D. Appeal rights were provided. Administrator Garry Sneper was currently out of the country and was unable to be contacted during the investigation. LPA and S1 contacted temporary administrative authority Nora Saavera and a copy of the signed report was provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(11)Type B

    87468.1(a)(11) - Personal Rights of Residents in All Facilities - (11) To have their visitors... permitted to visit privately during reasonable hours and without prior notice.. This requirement was not met as evidenced by: Based on interviews and records review, the facility restricted visitation from 12/21/2022 to 12/28/2023 for family members of residents. This presented a potential risk to the health and safety of residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the January 19, 2023 inspection of PALM VILLAS, CAMPBELL?

This was a complaint inspection of PALM VILLAS, CAMPBELL on January 19, 2023. 1 citation were issued: 1 Type B.

Were any citations issued to PALM VILLAS, CAMPBELL on January 19, 2023?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87468.1(a)(11) - Personal Rights of Residents in All Facilities - (11) To have their visitors... permitted to visit priv..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Next steps

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.