Complaint·December 12, 2022

Public restrooms not accessible to residents: On 12/07/2021, LPA toured and inspected the first floor public restrooms. The facility's restrooms for residents or visitors were accessible. During inspection/investigation, LPA observed the restroom doors were too heavy and/or hard to push by a non-ambulatory elder residents to access or open. Reporting party states that the public restrooms are not and should be compliance with AD (American with Disabilities ACT). On 12/07/2021, LPA interviewed Assistant Executive Director (AED) who confirmed awareness of reporting party's concern on the first floor public restroom. On 6/9/2022, LPA received a notice that the facility AED notifying the Department that they had started the construction for the first floor restrooms to be ADA approved. On 9/16/2022, LPA interviewed Community Business Director Shay Arias (SA). SA stated the construction was completed at end of June 2022. On 12/12/2022, LPA toured and inspected the first floor public restrooms with ADM. The first floor public restrooms were observed ADA supported compliance restrooms. Based on the observation, inspection and interviews conducted, the public restrooms located at the first floor were accessible by ambulatory residents, yet not ADA requirement. Based on review of Title 22, Division 6, Chapter 8, there are no ADA requirement for public restrooms in a RCFE. After end of June 2022, the facility provides the public restrooms on the first floor with ADA support. Insufficient lighting in hallways: On 12/07/2021, LPA inspected the facility hallway lightings of the 1st, 2nd and 3rd floors. The hallway lightings were motion detectors. During LPA's inspection, the motion detectors in the hallways were automatically activated. The facility hallways had sufficient lighting even with or without motion detectors being activated. On 12/12/2022, LPA toured and inspected with ADM, LPA observed when the hallway lights turned dim, the emergency light were on in the hallway. Based on the investigation, observation, and interviews conducted, when motion was detected, the facility hallway lights turned on. The facility hallways had sufficient lighting when the hallway lihjts turned on. Continued, see LIC 9099-C, page 2 of 3. Resident apartment door not properly fitted to opening: On 12/07/2022, LPA inspected R1's apartment door. LPA found R1's apartment door was properly fitted to open but it was difficult for a non-ambulatory resident with an assisted device such as a walker. During an interview with Assisted Executive Director (AED), AED stated there was a threshold bar on the floor under the door to stop the air flowing which was hard for resident who used the walker to open the door. AED stated the facility removed the threshold bar and attached the strip on the door which is easier for resident who uses walker to open the door. Based on inspections and interviews conducted, the resident apartment door was properly fitted to open thought it can be hard for a resident who utilizes a walker to open or pass through due to athreshold underneath the door to prevent air flow which was subsequently removed. The Department has investigated the above allegations. Based on the investigation, observation, and interviews conducted, the Department found that the above allegations are UNFOUNDED , meaning that the allegation is false, could not have happened and/or is without a reasonable basis. No citations noted at today’s complaint investigation visit. Exit interview was conducted with ADM. A copy of this report was provided to ADM.