Public Record
The Watermark at Almaden
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About this facility
Operating details and county context
Operating details
- Capacity
- 240 residents
- Phone
- (669) 258-4567
- Address
- 4610 Almaden Expressway
- Licensed since
Santa Clara County context
258*CCLD
Total facilities
4.6*CCLD
Avg citations
9.5*CCLD
Avg visits
2.9*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
9 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2026
- 87463(a)Type A
Update reappraisal at required intervals
87463(a)The pre-admission appraisal,..., shall be updated in writing as frequently as necessary or once every 12 months, whichever occurs first, to note significant changes in condition,...This requirement is not met as evidenced by: Based on record review and interviews, R2’s appraisal dated 4/9/2025 which included the fall prevention was not updated after facility staff noted significant changes of R2 having documented 11 falls from 5/24/2025 to 6/20/2025 which poses/posed an immediate health, safety or personal rights risk to
2024
- 87465(h)(6)Type B
Record centrally stored prescriptions and refill data
87465 Incidental Medical and Dental Care(h)(6) The licensee shall be responsible for assuring that a record of centrally stored prescription medications for each resident is maintained for at least one year and includes:This requirement is not met as evidenced by: Based on record review and interview, R1-R2's records of centrally stored medication were inaccurate which poses/posed a potential health, safety or personal rights risk to persons in care.
- 87705(c)(5)Type B
87705 Care of Persons with Dementia (c)(5) Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment...This requirement is not met as evidenced by: Based on record review of R2's file, R2 did not have an updated annual medical assessment which poses/posed a potential health, safety or personal rights risk to persons in care.
- 87466Type B
Regular observation and documentation of resident changes
87466 Observation of the Resident...When changes such as unusual weight gains or losses ... are observed, the licensee shall ensure that such changes are documented...This requirement is not met as evidenced by: Based on record review, LPA did not observe weight log in residents' file in Assisted Living, RSD stated the staff do not observe resident's weight which poses/posed a potential health, safety or personal rights risk to persons in care.
- 87468.1(a)(2)Type A
Safe, healthful, comfortable accommodations
87468.1 Personal Rights of Residents in All Facilities (a)(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment.This requirement was not met as evidenced by: Based on interview and record review, IED and RSA stated the bedrooms and bathrooms were locked in the Memory Care Department and residents needs to ask staff to open the doors which poses/posed an immediate health, safety or personal rights risks to persons in care.
- 87303(e)(2)Type A
Provide resident hot water for personal care
87303 Maintenance and Operation (e)(2) ...Hot water temperature controls shall be maintained ... the temperature of hot water used by residents to attain a temperature of not less than 105 degree F and not more than 120 degree F.This requirement is not met as evidenced by: Based on observation, LPA observed 9 out of 9 resident bathroom sinks with hot water temperatures ranging from 120.9F - 130.3F which poses/posed an immediate health, safety or personal rights risk to persons in care.
2023
- 87468.2(a)(4)Type A
Right to sufficient care and qualified staff
Additional Personal Rights of Residents in Privately Operated Facilities:(a)... residents...shall have all of the following personal rights: (4) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in...qualifications, and competency to meet their needs. This requirement was not met as evidenced by: Licensee did not provide care and supervision to meet R1s needs wherein R1 was left unattended in front of the doctor's office which poses an immediate Health, Safety, or Personal Rights risk to persons in care.
2022
- 87355(e)(2)Type A
Obtain required California clearance or exemption
Based on observation and record review, Facility failed to ensure 3 out of 3 staff members (S1-S3) associated to the facility which is an immediate safety risk to the residents in care. LPA observed S1-S3 are fingerprint cleared but not associated to the facility.
2021
- 87468.2(a)(8)Type B
Right to freedom from abuse and neglect
87468.2 (a) In addition to the rights listed in Section 87468.1…residents in...residential care facilities for the elderly shall have all of the following personal rights: (8) To be free from neglect, financial exploitation...intimidation, and verbal, mental, physical, or sexual abuse. This requirement was not met as evidence by: Based on report and interviews, a care staff (S1) was witnessed by family member being verbally abusive towards R1. S1 scolded and ordered R1 in unacceptable and unprofessional conduct when assisting R1 with ADLs. This poses a potential health and safety risk to client in care.
Inspection record
38 visits on record since 2021. Most recent on 2026-05-13.
5 routine inspections, 18 complaint visits. 15 complaints on record.
- OtherNo citationsRead inspector’s narrative
- Other1 Type ARead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Other2 Type A · 3 Type BRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Other1 Type ARead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Inspection1 Type ARead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- Other1 Type BRead inspector’s narrative
9 citations across the record on file
Nearby
Other licensed assisted living facilities in San Jose
FAQ
Common questions about this facility
Is The Watermark at Almaden licensed in California?
Yes, The Watermark at Almaden is currently licensed in California. It has been licensed since 2020.
How many citations does The Watermark at Almaden have?
The Watermark at Almaden has 9 citations on record: 5 Type A (more serious) and 4 Type B citations. It has received 38 visits (5 inspections, 18 complaint visits, 15 other visits).
When was The Watermark at Almaden last inspected?
The Watermark at Almaden was last inspected on May 13, 2026 (2 weeks ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is The Watermark at Almaden?
The Watermark at Almaden is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 240 residents. It is located in San Jose, Santa Clara County, California.
How does The Watermark at Almaden compare to other assisted living facilities in Santa Clara County?
The Watermark at Almaden has 9 citations. The county average is 4.6 citations per facility. There are 258 assisted living facilities in Santa Clara County.
Does The Watermark at Almaden have any serious violations?
The Watermark at Almaden has 5 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has The Watermark at Almaden had any complaint inspections?
The Watermark at Almaden has received 18 complaint-triggered inspections. Complaint inspections are triggered when someone reports a concern to CCLD.
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