Complaint·December 16, 2024

Page 2 of 3. Facility did not submit Death Report It was alleged the facility did not submit a Death Report for a resident (R1) who passed away at the facility. Based on record review of Death Reports submitted by the facility to the Department, facility did submit the Death Report for R1 in a timely manner. Facility did not submit Incident Reports for positive COVID-19 cases. It was alleged the facility did not submit Incident Reports to the Department for residents who tested positive for COVID-19. Based on record review of Incident Reports submitted by the facility to the Department from January 2024 - June 2024, facility did submit the Incident Report for COVID-19 positive cases at the facility and report the cases to the local Public Health Department. Facility did not maintain to cool rooms to a comfortable range between 78 degrees F and 85 degrees F. It was alleged the resident (R2) was not able to adjust the thermostat to the room and the common room. On 6/14/2024, LPA Rai toured the facility, LPA Rai observed the temperature in the common areas to include the restaurant, lounge, hallways, and activity room, and randomly two resident rooms including R2’s room. LPA Rai observed the temperatures were within 78 degrees F and 85 degrees F. LPA Rai observed the thermostat in the common areas and resident rooms wherein staff and residents may adjust the temperature. Page 3 of 3. On 6/14/2024, the Department interviewed 1 staff (S1). S1 stated there weren’t any issues with the central cooling and heating unit. S1 stated he/she did not hear or observe any issues with the temperature in the facility. S1 stated the residents are able to adjust their own apartment temperatures but the system is capable to maintain the temperatures between 78 degrees F and 85 degrees F. On 6/14/2024, the Department interviewed 7 residents (R1-R7). Seven out of seven residents stated they did not have issues with the thermostat located in their room and the common room. Seven out of seven residents stated they were able to adjust the temperature of their room. R2 demonstrated how to change the temperature in the common room and adjust the temperature in R2’s room. On 12/16/2024, LPA Rai reviewed work orders for R2’s room from April 2024 – June 2024 and two out of two work order did not pertain to R2’s thermostat not working in R2’s room. The Department has completed the investigation of the above allegations. Based on interviews conducted and record reviews, the department has found that the above allegations were UNFOUNDED, meaning that the allegations were false, could not have happened and/or are without a reasonable basis. No deficiencies cited from California Code of Regulations, Title 22. Exit interview conducted with Administrator and a copy of the report was provided.