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Five Star Senior Living

License 435202887Residential Care - ElderlySan Jose, CA
20 citations on record

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About this facility

Operating details and county context

Operating details

Capacity
6 residents
Phone
(408) 416-7200
Address
14876 Herchell Drive
Licensed since

Santa Clara County context

258*CCLD

Total facilities

4.6*CCLD

Avg citations

9.5*CCLD

Avg visits

2.9*CCLD

Avg complaint visits

*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .

Citations

20 citations on record

Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

2026

  • 87455(b)(8)Type B

    Based on (record review)], the licensee did not comply with the section cited above. During a review of residents files 4 (R1, R2, R5, R6) Out of 6 residents are under the age of 60. The facility has a census of 6 and the facility did not request an exception request for the residents who are under the age of 60 years. This poses/posed a potential health, safety or personal rights risk to persons in care.

  • Keep prescriptions in original containers

    Based on observation, the licensee did not comply with the section cited above. While reviewing R2's and R6's medications, LPA observe both medication containers had several loose medications not inside their original container. which poses an immediate health, safety or personal rights risk to persons in care.

  • Record centrally stored prescriptions and refill data

    Based on record review, the licensee did not comply with the section cited above. Resident R2 and R3 had medications that were not listed on the centrally stored medicatoin record. S1 stated R2 does not have his/her medications listed on the centrally stored medication record. This poses/posed a potential health, safety or personal rights risk to persons in care.

  • Track resident cash safeguard records

    Based on record review, the licensee did not comply with the section cited above. LPA also noted R3 did not have a personal property log. R5 had a personal property log that was blank. R6 has a personal property log from his/her previous form, but does not have one for this facility, dated from his/her move in. which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87465(e)Type A

    Require physician order and label for PRN medication

    Based on interview and records reviewed, the licensee did not comply with the section cited above. while reviewing R2's medications, S1 informed LPA that the facility has Tums and Tylenol medications that they use for all the residents in the home. LPA asked S1 if all the residents have a prescription for the Tums and tylenol. S1 stated the facility does not have a prescription. which poses an immediate health, safety or personal rights risk to persons in care.

  • 1569.695(c)Type B

    Based on interview and record review, the licensee did not comply with the section cited above. LPA requested to review the facility emergency drill log. LPA was not provided documentation showing drills have taken place. This poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87303(a)Type B

    Maintain facility in clean, safe, sanitary condition

    Based on observation, the licensee did not comply with the section cited above. LPA noted cigarettes scattered on the floor in the backyard. LPA also noted tree foileage on the ground. LPA also noted stains in the hallway bathroom. which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87309(a)Type A

    Ensure hazardous items are locked and not unattended

    Based on observation, the licensee did not comply with the section cited above. During the course of the inspection, LPA noted multiple instances where cleaning products, were acessilbe to residents in care. LPA also noted insect killer and lighter fluid acessible in the garage. which poses an immediate health, safety or personal rights risk to persons in care.

  • 87411(f)Type B

    Health screening and fitness requirements

    Based on record review and interview, the licensee did not comply with the section cited above. LPA requested to review staff S1's health screening. S1 stated he/she did not have it and was going to get one. which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87412(c)Type B

    Document required staff training and orientation

    Based on interview, the licensee did not comply with the section cited above. LPA requested to review staff S1-S3's training records. LPA was provided a sheet with 1 training, for April 1, regarding medication training, for staff S1 and S2. This which poses/posed a potential health, safety or personal rights risk to persons in care.

2025

  • Dignity in personal relationships

    **This LIC9099-D page is amended to remove the deficiency issued on 08/22/2025. The allegation finding was amended to be changed from Substantiated to Unsubstantiated.**

  • Include required health screening documents

    Based on record review, the licensee did not comply with the section cited above in that 2 out of 3 staff without health screen forms which poses/posed a potential health, safety.

  • 87411(f)Type B

    Health screening and fitness requirements

    Based on record review, the licensee did not comply with the section cited above in that staff S1 works for the facility more than one month and staff S2 works for the facility more than 6 months, both wiout health screen forms. which poses/posed a potential health, safety risk to persons in care.

  • 87458(a)Type B

    Obtain baseline medical assessment before resident admission

    Based on record review, the licensee did not comply with the section cited above in that 2 out of 3 residents physician reports are more than 1 year which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87463(i)Type B

    Hold reappraisal meeting on changes

    Based on record review, the licensee did not comply with the section cited above in that 2 out of 3 residents' appraisal needs and service plan are over than one year which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87465(h)(1)Type B

    Based on record review, the licensee did not comply with the section cited above in that 3 out of 3 residents' central stored medication forms without started date which poses/posed a potential health, safety or personal rights risk to persons in care.

2024

  • Modified diets for medical necessity

    87555 General Food Service Requirements (b) The following food service requirements shall apply:(7) Modified diets prescribed by a resident's physician as a medical necessity shall be provided.This requirements was not met as evidenced by: Based on the interviews and record reviews, the facility did not provide the special diet prescribed by resident R1's physician, this poses a potential health, safety or personal rights risk to a person in care.

  • Signed rights acknowledgement in resident record

    Based on records review, the licensee did not comply with the section cited above in that 1 out of 3 resident files did not have personal rights policy which poses a personal rights risk to persons in care.

  • 87468(c)(1)Type A

    Based on observation, the licensee did not comply with the section cited above in that the personal rights posters were not observed in the main entrance which poses an personal rights risk to persons in care.

  • Maintain records of centrally stored medication dosages

    Based on record review, the licensee did not comply with the section cited above in that 1 out 3 resident centrally stored medication record was observed inaccurate and not up to date, which poses a potential health, safety or personal rights risk to persons in care.

Inspection record

16 visits on record since 2023. Most recent on 2026-03-24.

3 routine inspections, 7 complaint visits. 3 complaints on record, 1 of 3 substantiated.

20 citations across the record on file

Nearby

Other licensed assisted living facilities in San Jose

FAQ

Common questions about this facility

Is Five Star Senior Living licensed in California?

Yes, Five Star Senior Living is currently licensed in California. It has been licensed since 2023.

How many citations does Five Star Senior Living have?

Five Star Senior Living has 20 citations on record: 5 Type A (more serious) and 15 Type B citations. It has received 16 visits (3 inspections, 7 complaint visits, 6 other visits).

When was Five Star Senior Living last inspected?

Five Star Senior Living was last inspected on March 24, 2026 (about 2 months ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.

What type of assisted living facility is Five Star Senior Living?

Five Star Senior Living is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in San Jose, Santa Clara County, California.

How does Five Star Senior Living compare to other assisted living facilities in Santa Clara County?

Five Star Senior Living has 20 citations. The county average is 4.6 citations per facility. There are 258 assisted living facilities in Santa Clara County.

Does Five Star Senior Living have any serious violations?

Five Star Senior Living has 5 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.

Has Five Star Senior Living had any complaint inspections?

Five Star Senior Living has received 7 complaint-triggered inspections. 1 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.

Next steps for this record

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