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Inspection visit

Routine inspection (multi-day)

FAMILY FEELS RESIDENTIAL CARELicense 4352028971 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 6/07/2024 at 1:00 p.m. Licensing Program Analyst (LPA) Maria (Mita) Partoza conducted an unannounced case management for Annual continuation and was met by Designated Administrator (DADM) Rita Garcia. The Administrator(ADM) Yiweh (NIcole) Shih was not present at the time of the visit. DADM called ADM and asked if ADM can come to the facility. ADM stated he/she is not available due to prior commitment. During today's visit LPA observed that 6 out of 6 residents are resting and are currently in their respective bedrooms. 4 out of 6 residents have neurocognitive impairment, 2 out of 6 has mental impairment. On 6/4/2024, LPA with DADM toured the facility inside and out, such as kitchen, dining, living area, backyard, resident's room, bathrooms, entry way, staff room and office. The facility has 5 resident bedroom, 1 of the 5 bedroom is shared and 4 are private. LPA observed a sign on the entry way that oxygen is in use. DADM stated that the oxygen is used by 1 Out of 6 resident (R1) on as needed basis. LPA observed a sign on the entry way that oxygen is in use. DADM stated that the oxygen is used by 1 Out of 6 resident (R1) on as needed basis. LPA observed the Personal Rights disclosure, Long Term Care Ombudsman (LTCO) and Centralized Complaint and Information Bureau (CCIB) of the CA Department of Social Services (CDSS) prominently posted on the wall, visible to visitors, resident and staff. The temperature inside the home was at 68 to 70.1 degrees F. LPA observed the kitchen to be organized, and sanitary with working appliances. Knives were kept in a secure locked area and not easily accessible to residents. The laundry room has a lock, and staff room is The facility has 2 days of perishable food and 7 days of non-perishable food. page 1 of 3 LPA inspected the residents' bedrooms and found that 5 out of 5 rooms have furniture and closet space for resident's personal belongings, bed frames with mattress and bed linens. 5 Out of 5 resident room is sanitary, organized and are free from debris. LPA observed that the 3 Out of 3 bathrooms have dark stains on the wall tile inside the shower area, water stains, rust on the shower floor, stains on the toilet bowls, sink, faucet, trash bins and floor. LPA with ADM tested the water temperature for kitchen and bathrooms, water temperature was measured at 107.6 degrees F to 116.2 degree F. LPA with DADM inspected the laundry area and observed washer and dryer are in good working condition. LPA observed that the medication is in a locked cabinet. The facility has a first aid cabinet with first aid supplies and accessible to staff. The side door and sliding door to access the backyard opens easily and are free from obstruction. LPA observed ramps and walkways are free from obstruction. LPA observed the backyard area to be free from debris and is maintained. The facility is in a compound with two other facility under the same ownership. LPA reviewed facility record and 1 out of 2 staff were found to have no criminal clearance exemption and was cited on the initial visit on 6/4/2024. During today's visit LPA reviewed 2 out of 2 staff record 3 out of 6 resident record and facility records. LPA reviewed the facility record, the disaster training has not been conducted since the facility got licensed on 6/16/2023. Staff training records were up to date, Staff records were reviewed with current first aid certifications, 1 out of 2 have a valid CPR, first aid training. Residents files were reviewed to be complete. Residents' medications are labeled and current. LPA reminded LPA requested updated documents, LIC 500, lease agreement, updated liability insurance and LIC 308 and the Summer Wellness Preparedness readiness that is available online for the DADM and ADM to discuss and train staff. page 2 of 3 at 5:00 p..m. LPA with DADM Rita Garcia spoke with LIcensee/ Administrator(LIC/ADM) Yiwen (Nicole) Shih by phone and discussed the deficiencies cited during today's visit. LIC/ADM stated understanding and will have a plan to correct the deficiencies by the due date. Deficiencies are cited during today's visit based on the California Code of Regulations (CCR) Title 22, see LIC 809D. An exit interview was conducted with designated administrator (DADM) Rita A Garcia. A copy of the report and appeals rights were provided. page 3 of 3 end of report

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • Keep bath, laundry and kitchen floors clean

    Based on observation the licensee did not comply with the section cited above by not maintaining floor and sink surfaces in bath clean and sanitary which poses an immediate health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the June 7, 2024 inspection of FAMILY FEELS RESIDENTIAL CARE?

This was an other inspection of FAMILY FEELS RESIDENTIAL CARE on June 7, 2024. 1 citation were issued: 1 Type A (serious).

Were any citations issued to FAMILY FEELS RESIDENTIAL CARE on June 7, 2024?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "Based on observation the licensee did not comply with the section cited above by not maintaining floor and sink surfaces..."

What type of inspection was this?

This was an other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.