Public Record
Family Feels Residential Care
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About this facility
Operating details and county context
Operating details
- Capacity
- 6 residents
- Phone
- (408) 300-1757
- Address
- 781 Terrazo Dr
- Licensed since
Santa Clara County context
258*CCLD
Total facilities
4.6*CCLD
Avg citations
9.5*CCLD
Avg visits
2.9*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Ownership
Family Feels LLC
3assisted living facilities in California licensed to the same operator
Grouped by the operator name recorded in public CCLD licensing records. Common control is an inference, not a legal determination; confirm it independently before relying on it. How we determine ownership
Citations
9 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2026
- 87224(f)Type B
Eviction report must be filed within five days
87224(f) Eviction procedure (f) A written report of any eviction shall be sent to the licensing agency within five (5) days. This requirement is not met as evidenced by: Based on interview and record review, the Licensee did not submit a written report within 5 days to CCLD and R1s CM commencing on 12/17/25, which pose/s a potential health, safety and personal right risk to persons on care.
- 87224(a)Type A
Grounds for eviction listed for residents
87224 Eviction Procedures(a)...Thirty (30) days written notice to the resident is required...This requirement is not met as evidenced by:Based on interviews and record review, Licensee did not follow eviction procedure as stipulated on the admission agreement by not issuing a 30-day eviction notice to R1s and CM and provide CM & R1 time to relocate on 12/16/25, which pose/s an immediate health, safety and personal rights risks to persons in care.
2025
- 87355(e)(3)Type A
Request a transfer of criminal record clearance
87355 Criminal Record Clearance (e) All individuals...pursuant toHealth and Safety Code Section 1569.17(b) shall prior to working...(3) Request a transfer of a criminal record clearance as specified in Section 87355(c). This requirement is not met as evidenced by: Based on document review, S3 has a clear FP scan on 4/11/25, but was not received by CPMB. CPMB, notified applicant (S3)regarding incomplete app on 8/14/25. Application was closed by CPMB due to no response received from S3. S3 is separated from the facility. Which
- 87458(a)Type B
Obtain baseline medical assessment before resident admission
87458 Medical Assessment (a) Prior to a person's acceptance as a resident, the licensee shall obtain documentation of a medical assessment, signed by a licensed medical professional...This requirement was not met as evidenced by; Based on record review and interview; R1’s Physician's Report dated 8/18/23. R1's physician's report is not signed by the physician. ADM2 stated that physicians report on file was the only one the facility had. This poses a potential threat to residents health, safety and personal rights.
- 87463(a)Type B
Update reappraisal at required intervals
87463 Reappraisals (a)The pre-Admission appraisal... shall be updated in writing as frequently as necessary or once every 12 months ... to keep the appraisal accurate...This requirement was not met as evidenced by; Based on record review and interview, ADM2 stated the appraisal needs and service plan dated August 1, 2023 is the only needs and services plan they have on file. This poses a potential threat to residents health, safety and personal rights.
- 1569.50(a)(3)Type A
1569.50 Denial, suspension or revocation of license; ...exclusion from licensee without right to petition for reinstatement (a)(3) Conduct that is inimical to the health, morals, welfare, or safety ... from the facility or the people of the State of California. This requirement was not met as evidenced by; Based on interviews conducted, and evidenced reviewed, staff S1 and S3 admitted to loaning money from R1. This action is a violation of resident R1’s personal rights. This poses an immediate threat to residents health, safety and personal rights.
2024
- 87303(a)(1)Type A
Keep bath, laundry and kitchen floors clean
Based on observation the licensee did not comply with the section cited above by not maintaining floor and sink surfaces in bath clean and sanitary which poses an immediate health, safety or personal rights risk to persons in care.
- 87405(d)(1)(2)Type A
Based on record review,LIC/ADM did not comply with the section cited above. The LIC/ADM diid not adhere to the requirement and conform to the applicable laws, rules and regulations. LIC/ADM stated that he/she is not aware S1's exemption was not processedt and a board resolution for permanent designated administrator was not submitted to licensing, which poses an immediate health, safety or personal rights risk to persons in care.
- 87355(e)(1)Type A
Submit and maintain current mailing address
Based on record review, the licensee did not comply with the section cited above by not obtaining a California clearance or criminal record exemption as required by the department for S1, prior to working in a licensed facility, which poses an immediate health, safety or personal rights risk to persons in care.
Inspection record
16 visits on record since 2023. Most recent on 2026-04-22.
3 routine inspections, 5 complaint visits. 3 complaints on record, 2 of 3 substantiated.
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Complaint1 Type A · 1 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Other1 Type ARead inspector’s narrative
- Other2 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Complaint1 Type ARead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- Other1 Type ARead inspector’s narrative
- Inspection2 Type ARead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
9 citations across the record on file
Nearby
Other licensed assisted living facilities in San Jose
FAQ
Common questions about this facility
Is Family Feels Residential Care licensed in California?
Yes, Family Feels Residential Care is currently licensed in California. It has been licensed since 2023.
How many citations does Family Feels Residential Care have?
Family Feels Residential Care has 9 citations on record: 6 Type A (more serious) and 3 Type B citations. It has received 16 visits (3 inspections, 5 complaint visits, 8 other visits).
When was Family Feels Residential Care last inspected?
Family Feels Residential Care was last inspected on April 22, 2026 (7 weeks ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Family Feels Residential Care?
Family Feels Residential Care is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in San Jose, Santa Clara County, California.
How does Family Feels Residential Care compare to other assisted living facilities in Santa Clara County?
Family Feels Residential Care has 9 citations. The county average is 4.6 citations per facility. There are 258 assisted living facilities in Santa Clara County.
Does Family Feels Residential Care have any serious violations?
Family Feels Residential Care has 6 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Family Feels Residential Care had any complaint inspections?
Family Feels Residential Care has received 5 complaint-triggered inspections. 2 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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