Complaint·October 28, 2025

On 06/18/2025, 3 staff members (S1 – S3) and the Administrator were interviewed. S1 states that there was one time around May 2025 when the staff’s paycheck was running late. S1 stated that he/she desperately needed to send money to his/her family member for school. S1 stated that the staff were talking about their paycheck being late in the dining room when R1 overheard and offered to loan S1 $200. S1 admitted to taking the money that R1 offered and paid R1 pack with a $50 interest about 3 days after. S1 denied asking R1 for money. S1 states that it only happened once and denied borrowing money from R1 on other occasions. S1 states that R1 likes to go shopping and if R1 doesn’t like the clothing, R1 sells them to the staff. S1 states that he/she has bought clothes from R1. S1 states that he/she bought a clothing item from R1 amounting to $25. S1 stated to have paid R1 $15 but still owed R1 $10. S1 states that R1 was okay with it and stated that S1 can pay R1 back later. S1 states that R1 likes to make money in the facility and the staff support it. S2 denied ever taking or asking for money from any resident and denied R1 loaning him/her any money. S3 stated that R1 buys him/her a vape at least once a month or when he/she runs out and pays R1 back whenever he/she receives a paycheck. S3 stated that he/she would pay R1 extra money on top of the price of the vape to pay for R1’s gas. S3 denied owning any money to R1. S3 also stated that about 2-3 months ago, S3 asked R1 for money because his/her paycheck was late. S3 stated that R1 loaned him/her $100 and when S3 received his/her paycheck about 6-7 days after, S3 gave R1 the money owed plus interest of $50 totaling $150. On 06/18/2025, resident (R1) was interviewed. Based on interview, R1 denied any staff asking R1 for money and denied any staff taking money from R1 without his/her consent. R1 stated that he/she voluntarily loaned his/her money to 3 staff members (S1 – S3) because R1 felt bad that their paycheck was late. R1 denied staff asking him/her to loan money and stated to have voluntarily offered his/her money on his/her own doing. R1 states that the 3 staff members that he/she loaned money to paid R1 back, and denied any staff currently owing R1 money. R1 denied receiving more money than what was initially loaned. R1 stated to voluntarily buy a staff (S3) a vape from the smoke shop because they have a good friendship. R1 stated that S3 has also given him/her money to buy a vape when R1 goes to the smoke shop. Page 2 Out of 3. On 06/18/2025, the Administrator was interviewed who denied knowledge of any staff borrowing money from R1. The Administrator stated that R1 takes care of his/her own cash resources. Administrator states that the staff do not have any policy or rules regarding do and don’t while working in the facility. Administrator states that the staff should not be accepting money from the residents. On 10/07/2025, the Administrator states they have created a house rule and policy for the residents and staff to sign. The review of the house rules and policy states that the residents and staff are not allowed to sell or buy anything from each other, and no borrowing or lending money to residents and vice vera. This was signed by the residents on 06/21/2025 and the staff members (including S1 – S3) on 07/15/2025. On October 22, 2025, LPA Monter interviewed Staff S4. S4 confirmed there is no written agreement regarding handling R1's finances and/or loaning money from residents. Based on record review, R1 does not have a neurocognitive disorder and is able to manage his/her cash resources. Based on interviews and documents review the preponderance of evidence standard has been met therefore the above allegations is found to be SUBSTANTIATED. Deficiencies were cited during todays visit. Please see LIC9099-D. This report was reviewed with Administrator designee Rita Garcia, Appeal rights were provided. Page 3 Out of 3. END OF REPORT.