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Inspection visit

Follow-up on corrections

FAMILY FEELS RESIDENTIAL CARELicense 4352028972 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst Manuel Monter conducted a case management deficiencies visit was conducted due to violations discovered during the investigation process and safety check for residents in care. LPA met with Administrator Rita Garcia (ADM2) . LPA explained the purpose of the visit. Due to comments made by staff during the complaint investigation, regarding delayed payments to staff, LPA also followed up regarding the facility's finances. LPA spoke with ADM Yiwen. ADM Yiwen stated the facility is not in financial distress. ADM Yiwen stated there was a time in May when staff's paychecks were delayed due to an issue with the bank. ADM Yiwen stated that issue was resolved with in 3 days. During visit, LPA toured the facility kitchen. LPA observed Two-day perishable food supplies and seven day nonperishable food supplies were observed. LPA also observed toiletry supplies. LPA also observed 3 staff in the facility and 5 residents. Wile investigating the complaint 26-AS-20250609082231 , regarding R1, LPA noted issues in resident R1's appraisal needs and services plan, dated August 1, 2023. LPA asked ADM2 if she has an updated Needs and services plan for R1. ADM2 stated the appraisal needs and service plan dated August 1, 2023 is the only needs and services plan they have on file. The Department reviewed resident R1’s Physician's Report dated August 18, 2023. R1's physician's report is not signed by the physician. LPA asked ADM2 if she had a signed copy. ADM2 stated the physicians report on file was the only one the facility had. Page 1 Out of 2. LPA provided the Licensees information regarding the Department’s technical support program (TSP) and provided TSP Brochure and Community Care Licensing Division (CCLD) website www.cdss.ca.gov Deficiencies was cited during todays visit. This report was reviewed with Administrator Rita Garcia. Appeal rights were provided. Page 2 Out of 2. END OF REPORT.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87458(a)Type B

    Obtain baseline medical assessment before resident admission

    87458 Medical Assessment (a) Prior to a person's acceptance as a resident, the licensee shall obtain documentation of a medical assessment, signed by a licensed medical professional...This requirement was not met as evidenced by; Based on record review and interview; R1’s Physician's Report dated 8/18/23. R1's physician's report is not signed by the physician. ADM2 stated that physicians report on file was the only one the facility had. This poses a potential threat to residents health, safety and personal rights.

  • 87463(a)Type B

    Update reappraisal at required intervals

    87463 Reappraisals (a)The pre-Admission appraisal... shall be updated in writing as frequently as necessary or once every 12 months ... to keep the appraisal accurate...This requirement was not met as evidenced by; Based on record review and interview, ADM2 stated the appraisal needs and service plan dated August 1, 2023 is the only needs and services plan they have on file. This poses a potential threat to residents health, safety and personal rights.

FAQ · About this visit

Common questions about this visit

What happened during the November 6, 2025 inspection of FAMILY FEELS RESIDENTIAL CARE?

This was an other inspection of FAMILY FEELS RESIDENTIAL CARE on November 6, 2025. 2 citations were issued: 2 Type B.

Were any citations issued to FAMILY FEELS RESIDENTIAL CARE on November 6, 2025?

Yes, 2 citations were issued (0 Type A, 2 Type B). The first citation was for: "87458 Medical Assessment (a) Prior to a person's acceptance as a resident, the licensee shall obtain documentation of ..."

What type of inspection was this?

This was an other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.