complaint·March 3, 2022

During interviews with 4 residents, 1 out of 4 residents stated that contracted facility staff had touched them inappropriately. 3 out of 4 residents had stated that they had never felt unsafe with staff nor been approached inappropriately while receiving care from staff. 4 out of 4 residents stated that they are satisfied with the quality of care provided by the facility. In interviews with facility staff 2 out of 2 facility staff members stated that they had never had any residents report or express concern over potential sexual assault at the facility. 2 out of 2 facility staff had never been given cause to suspect potential sexual abuse from other staff members, contracted or otherwise. In interviews with the facility's additional staffing contracting agency, Care On Call, one administrative staff stated that they have never had reports from Campbell Village regarding potential sexual assault. 3 out of 3 parties interviewed stated that the suspected abuser (SA) identified by 1 out of 4 residents had no prior history of abuse or misconduct on record. SA was discharged from Campbell Village and no longer works for Care On Call for reasons outside of alleged incident. During course of investigation, The department made 4 attempts to interview SA. After agreeing to meet with the department, SA failed to arrive at the designated meeting location, and was unable to be contacted afterward. As of 01/01/2022, SA has been unable to be contacted by both police and department investigators. The Department has investigated the above allegation. Based on interviews conducted and records reviewed, the Department found that the above allegation is UNSUBSTANTIATED. An unsubstantiated finding indicates that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegation did or did not occur. This report was reviewed with Administrator Geralyn de Ocampo and a copy of the report was provided.