complaint·July 24, 2023

LPA observed residents sitting in the living room watching television when touring the room. LPA observed a large blanket/towel on the floor in front of the couch where a resident was sitting. The facility does provide care to incontinent residents. The RCC stated the area had been cleaned up. RCC stated that the Administrator may be removing the rug. The LPA stepped outside of the facility to continue to speak with the RCC regarding the urine odor in the facility. The Administrator arrived and the LPA discussed the complaint allegation, and LPA's observations of the strong urine odor in the facility. The LPA toured the facility, conducted interviews with staff, and other parties. The investigation revealed that the facility does have a urine odor as you enter, and the living room has a very strong urine odor throughout. This deficiency will be cited, 87303(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors , see LIC9099D. The conducted interviews, information obtained, and LPA's observations, supported that a violation had occurred, the allegation "there is a strong urine odor in the facility" is substantiated. The preponderance of evidence standard has been met, therefore the allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6, Chapter 8), is being cited. Failure to correct deficiencies by due dates, may result in additional deficiency citations and/or civil penalties being assessed. Exit interview conducted with the Administrator David Hanna. Appeal Rights Given.