Public Record
Hanna House Ridley
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About this facility
Operating details and county context
Operating details
- Capacity
- 28 residents
- Phone
- (707) 591-0980
- Address
- 1840 Ridley Avenue
- Licensed since
Sonoma County context
156*CCLD
Total facilities
6.7*CCLD
Avg citations
10.5*CCLD
Avg visits
2.8*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
7 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2026
- 87625(b)(3)Type B
87625(b)(3) Managed Incontinence- In addition to Section 87611, General Requirements for Allowable Health Conditions, the licensee shall be responsible for the following: Ensuring that incontinent residents are kept clean and dry and that the facility remains free of odors from incontinence. it was revealed in LPA's investigation that the facility had not cleaned resident's bed linen(s) that had been urinated on, on 9/5/25; The bed linens were found to still be on resident's bed with the urine dried on them, the bed and room smelling of urine, this was on 9/6/25. LPA obtained sufficient information to support a violation occurred regarding incontinent care procedures for R1 as needed. This is a risk to resident rights.
- 87468.2(a)(4)Type B
87468.2(a)(4) Additional Personal Rights of Residents in Privately Operated Facilities- In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement was not met as evidenced by: Per LPA's investigation, resident (R1) was not feeling well and requested assistance and help with their needs, including needed medication from staff/S2. Staff/S2 responded to R1, and provided them a medication pill, but before giving R1 the medication, S2 stated "your family thinks that I am incompetent". R1 is a dependent resident of the facility and this is an inappropriate comment to the resident by facility staff. This is a risk to resident's personal rights.
2025
- 87465(a)(4)Type A
87465(a)(4) Incidental Medical and Dental Care- A plan for incidental medical and dental care shall be developed by each facility: The licensee shall assist residents with self-administered medications as needed. This requirement was not met as evidenced by: Per investigation, facility failed to provide R1's medications per Physician orders as required. There was no record of blood pressure (BP) readings, no record of month/days, time, showing the medications were provided, and record of acceptable BP reading of R1. S2 stated they didn't track the blood pressure readings, staff would look at record of blood pressure readings from R1. This is a health & safety risk to residents' in care.
2024
- 87307(a)(3)Type B
87307(a)(3) Personal Accommodations and Services- The following provisions shall apply:. Equipment and supplies necessary for personal care and maintenance of adequate hygiene practice shall be readily available to each resident, the licensee shall assure provision of: Clean linen, including blankets, bedspreads, top bed sheets, bottom bed sheets, pillow cases, mattress pads, bath towels, hand towels and wash cloths. The use of common wash cloths and towels shall be prohibited.This requirement was not met as evidenced by: Per Investigation, LPA observed that there are eight (8) bathrooms in the facility for residents in care. There are four (4) bathrooms that can be used by all residents in care, and the other four (4) are jack and jilll bathrooms for the specific residents who reside in the connected rooms. LPA observed that the paper towels were not available in seven out of eight resident bathrooms. This is a risk to residents personal rights and to the health & safety of residents in care.
- 87468.2(a)(4)Type A
87468.2(a)(4)Additional Personal Rights of Residents in Privately Operated Facilities-In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs.This requirement was not met as evidenced by: Per investigation, R1 has a seat belt attached to their wheelchair that is used to keep resident in their chair; LPA observed that the seat belt goes straight across as a regular seat belt, which is not providing any postural support for the resident. Per interview with S2, the seat belt helps R1 from standing up and down when agitated, and from possible falls when leaning forward; S2 stated it keeps the resident in their chair. R1 is not able to unbuckle the seat belt on their own. This is a risk to resident's personal rights and to health & safety of resident.
2023
- 87303(a)Type B
87303(a)The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.This requirement was not met as evidenced by: The LPA observed a very strong urine odor when entering the facility and walking in towards the living room. The Living room had a very strong urine odor. This a risk to personal rights of the residents in care.
- 87303(a)Type B
Maintenance and Operation 87303(a) The facility shall be clean, safe, sanitary, and in good repair at all times; Maintenance shall include provision of maintenance services and procedures for safety and well-being of residents, and others. This requirement was not met as evidenced by: LPA observing a moisture problem on the ceiling in R1's room, including observation of mold growing on the resident's wall under album covers that were hanging.This is a risk to the health & safety and/or a risk to personal rights of theresident(s). LPA obtained photos.
Inspection record
22 visits on record since 2021. Most recent on 2026-04-29.
5 routine inspections, 14 complaint visits. 10 complaints on record, 6 of 10 substantiated.
- Complaint1 Type BRead inspector’s narrative
- Other1 Type BRead inspector’s narrative
- Complaint1 Type ARead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Complaint1 Type A · 1 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
7 citations across the record on file
Nearby
Other licensed assisted living facilities in Santa Rosa
FAQ
Common questions about this facility
Is Hanna House Ridley licensed in California?
Yes, Hanna House Ridley is currently licensed in California. It has been licensed since 2002.
How many citations does Hanna House Ridley have?
Hanna House Ridley has 7 citations on record: 2 Type A (more serious) and 5 Type B citations. It has received 22 visits (5 inspections, 14 complaint visits, 3 other visits).
When was Hanna House Ridley last inspected?
Hanna House Ridley was last inspected on April 29, 2026 (3 weeks ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Hanna House Ridley?
Hanna House Ridley is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 28 residents. It is located in Santa Rosa, Sonoma County, California.
How does Hanna House Ridley compare to other assisted living facilities in Sonoma County?
Hanna House Ridley has 7 citations. The county average is 6.7 citations per facility. There are 156 assisted living facilities in Sonoma County.
Does Hanna House Ridley have any serious violations?
Hanna House Ridley has 2 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Hanna House Ridley had any complaint inspections?
Hanna House Ridley has received 14 complaint-triggered inspections. 6 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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