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Public Record

Hoen's Care Home

License 496801205Residential Care - ElderlySanta Rosa, CA
15 citations on record

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About this facility

Operating details and county context

Operating details

Capacity
6 residents
Phone
(707) 573-8922
Address
1618 Mariposa Drive
Licensed since

Sonoma County context

156*CCLD

Total facilities

6.7*CCLD

Avg citations

10.5*CCLD

Avg visits

2.8*CCLD

Avg complaint visits

*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .

Citations

15 citations on record

Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

2026

  • 1569.625(b)(1)Type B

    Based on LPA record review, the licensee did not comply with the section cited above in that S1, S2, and S3 did not have the requried hours of training completed, which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87458(a)Type B

    Based on LPA record review, the licensee did not comply with the section cited above in that R1 did not have a current physician report on file which poses/posed a potential health, safety or personal rights risk to persons in care.

2025

  • 87109(b)Type B

    87109 Transferability of License(b)The licensee shall notify the licensing agency and all residents receiving services, or their representatives, in writing as soon as possible and in all cases at least thirty (30) days prior to the transfer of the property or business... This requirement is not met as evidenced by:Based on interview & record review, the licensee did not comply with the section cited above in the licensee did not notify Community Care Licensing within thirty (30) business days of the transfer of the facility to a Limited Liability Corporation which poses a potential health, safety or personal rights risk to persons in care.

  • 87211(a)Type B

    87211 Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below…(A) Death of any resident from any cause regardless of where the death occurred…(B) Any serious injury…(C) The use of an Automated External Defibrillator. (D) Any incident which threatens the welfare, safety or health of any resident…This requirement was not met by licensee as evidenced by: Based on LPA record review licensee failed to submit an incident report for R1’s hospitalization, which poses a potential health, safety, and personal rights risk to residents in care.

  • 87303(a)Type B

    Based on LPAs/Licensee observation and interview, the licensee did not comply with the section cited above in LPAs observed fences next to the shaded area in the backyard needs to be repaired; Common area bathroom sink hose and hot water pressure need to be fixed, which poses/posed a potential health, safety or personal rights risk to persons in care.

2024

  • 87555(b)(27)Type B

    87555 General Food Service Requirements (b) The following food service requirements shall apply: (27) All kitchen areas shall be kept clean and free of litter, rodents, vermin and insects.This requirement was not met by licensee as evidenced by: Based on LPA and LPM observed rodent droppings present in food pantry and in kitchen drawer to the right hand side of the range/oven, which poses a potential health, safety, and personal rights risk to residents in care.

  • 87303(e)(5)Type B

    Based on LPA and Admin observation, the licensee did not comply with the section cited above in that all bathrooms did not have non-skid bath mats, bathroom in room #5 had a mat but the non-skid did not work and would slide with ease once stepped onwhich poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87412(a)(11)Type B

    Based on LPA and Admin observation, the licensee did not comply with the section cited above in that S1 Health Screen not available. Per LPA interview with S1, they never completed a Health Screen. which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87507(a)Type B

    Based on LPA and Admin observation, the licensee did not comply with the section cited above in that R4 and R5 did not have admission agreement and R2's agreement not dated by either party, which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87303(e)(4)Type B

    Based on LPA and Admin observation, the licensee did not comply with the section cited above in LPA and Admin observed bathroom in room #5 did not have grab bars, which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87705(c)(5)Type B

    Based on LPa and Admin observation, the licensee did not comply with the section cited above in that R2 and R3 did not have current Physician's report, most recent for both dated 2022 and 2019, which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 1569.625(b)(1)Type B

    Based on observation, the licensee did not comply with the section cited above in that S1 did have have all required trainingwhich poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87303(a)Type B

    Based on LPA and Admin observation, the licensee did not comply with the section cited above in that the main hallway bathroom had smears of a dark brown substance in multiple places on the wall and by the toilet paper roll. LPA and Admin also observed darkened wet pieces of wood under peeling wallpaper present on frame at the bottom of the shower. Sink in main bathroom also needs repair as layers upon layers of caulking harboring a brown and orange-yellow substance. Flaking around the sink in bathroom in room #3. LPA and Admin observed front door knob not to work, the door does not latch shut. LPA and Admin observed electrical wall faceplate broken, leaving outlet exposed. which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87303(a)(1)Type B

    Based on LPA and Admin observation, the licensee did not comply with the section cited above in that bathroom in room #1 smelled of urine and brownish yellow pool film of a substance was located on back side of toilet, sticky and yellow film in front of toilet, and spatters of a dark substance on the wall. Also, bathroom in room #5 and room in general had strong smell of urine, which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87608(a)(5)(A)Type B

    Based on LPA and Admin observation, the licensee did not comply with the section cited above in tht doctor order for side rails not present for R2, R4, and R5 which poses/posed a potential health, safety or personal rights risk to persons in care.

Inspection record

11 visits on record since 2022. Most recent on 2026-03-12.

5 routine inspections, 2 complaint visits. 2 complaints on record, 1 of 2 substantiated.

15 citations across the record on file

Nearby

Other licensed assisted living facilities in Santa Rosa

FAQ

Common questions about this facility

Is Hoen's Care Home licensed in California?

Yes, Hoen's Care Home is currently licensed in California. It has been licensed since 2003.

How many citations does Hoen's Care Home have?

Hoen's Care Home has 15 citations on record: 15 Type B citations. It has received 11 visits (5 inspections, 2 complaint visits, 4 other visits).

When was Hoen's Care Home last inspected?

Hoen's Care Home was last inspected on March 12, 2026 (about 3 months ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.

What type of assisted living facility is Hoen's Care Home?

Hoen's Care Home is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in Santa Rosa, Sonoma County, California.

How does Hoen's Care Home compare to other assisted living facilities in Sonoma County?

Hoen's Care Home has 15 citations. The county average is 6.7 citations per facility. There are 156 assisted living facilities in Sonoma County.

Does Hoen's Care Home have any serious violations?

Hoen's Care Home has no Type A (serious) citations. All 15 citations on record are Type B, which are less serious regulatory violations.

Has Hoen's Care Home had any complaint inspections?

Hoen's Care Home has received 2 complaint-triggered inspections. 1 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.

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