Office review·September 15, 2025

An informal meeting was conducted today in the Santa Rosa Regional Office. Present at the meeting were Licensing Program Managers Bethany Moellers and Victoria Bertozzi (via Teams), Licensing Program Analysts Christi Coppo, Robert Frank, Marisol Cuadra (via Teams) and Licensee of the facility, Lily Alcones and Back up Administrator Arthur Alcones. The purpose of the office meeting was to address areas of concern and discuss the change of ownership for Hoen’s Care Home # 496801205 and Spring Creek Lodge # 496803282 in which Lily Alcones is the identified licensee. Also, their sister facility Sleepy Hollow Assisted Living #496803576, in which Arthur Alcones is the identified licensee. On 9/10/25, LPAs learned about a change from individual to limited liability corporation (LLC). The areas of concern are reporting requirements and Administrator responsibilities and duties. The current options discussed during this office meeting are the following: -Licensee was not sure if she wants to keep facilities under the LLC or remove them from the LLC. CCL advised that licensee let CCL know their choice by no later 9/29/25. If they choose to keep the facilities in the LLC then licensee will need to submit a change of ownership application with new corporation or LLC to the Centralized Application Bureau (CAB) for the three facilities by no later than 10/13/25. CAB contact information was provided. - The Licensee agrees to review reporting requirements regulation (87211) and they will conduct all staff training to address ongoing reporting requirement issues by no later than 9/22/25. - Licensee stated that they do not plan to leave the country within the next 6 months and agreed to appoint a certified Administrator should they plan to be out of the country for an extended period of time. Extended Continued on 809... Continued from 809... period of time is defined as anything longer than 30 days. CCL provided copy of regulation 87407 and 87405, for both Hoen’s Care Home # 496801205 and Spring Creek Lodge # 496803282. -LPAs offered TSP services to licensee. Licensee refused participation. -LPA Coppo amended case management report dated 7/29/25 to correct language regarding death reports. LPA had licensee sign amended report and copy was given. Deficiencies are cited from the California Code of Regulations (CCRs), Title 22, Division 6, Chapter 8 and the Health and Safety Code. Failure to correct the deficiency and/or repeat deficiencies within a 12-month period may result in civil penalties. Appeal Rights Given. Exit interview conducted with Licensee and a copy of this report was given.